I am currently undergoing a terrible time with this company.
I have listed my story under their name. It's too late now, but I will definately make better use of Reseller Ratings and the Better Business Bureau in the future.
Here's the Better Business Bureau report from this company:
Mirage
3457 A West El Segundo Blvd.
Hawthorne CA 90250
Business Started: 01/01/94
File Open Date: 09/05/97
Last Report Date: 03/20/03
Principal Contact: Allan Perani
Phone: (310) 263-2424
Fax: (310) 263-7812
Email:
cs@monitormania.com
Web Address:
http://www.multimedianet.com
Bureau ID: 13062540
Member Status:
Join Date:
Nature of Business
This company's business is providing the sales of new and used computer equipment and video hardware.
Bureau File Experience
We rate this company as having an unsatisfactory business performance record based on a pattern of complaints that cause us concern.
Complainants allege the company fails to deliver ordered products, or, that components received are delivered defective, or incompatible with their systems. Other customers complain they return merchandise, but the company fails to issue credits or refunds for the returns, and fails to respond to their inquiries on refund or order status.
The company responds to most complaints by providing credits or refunds, shipping orders, and/or exchanging non-compatible units for compatible ones. Some complaints remain unresolved, meaning the customers are not satisfied with the company's response. A few complaints are unanswered.
Be sure to carefully evaluate the company's technical assistance, servicing, and refund and exchange policies prior to ordering products. Purchasers ship computers back at their own cost and often bear the burden of time lost without a computer.
The Better Business Bureau does not endorse, recommend or disapprove of any company, product or service.
Additional Phone Numbers
(310) 258 - 1212 (310) 258 - 1205 (310) 258 - 1210
(310) 301 - 4541 (310) 258 - 1200 (310) 258 - 1206
(888) 816 - 8324 (800) 228 - 3349 (310) 301 - 4546
(310) 301 - 4547
Additional Trade names
Mirage
Monitor Mania
Multimedianet.com
Display Sonic
Additional Addresses
3457 A West El Segunto Blvd.
Hawthorne, CA 90250
Linear Mode
