Office Max MIR Problem

[consumertalks]

I've seen Mail In Rebate problem threads about a few places, but not Office Max.

Here's what I bought:

Pacific Digital 52X24X52 CDRW $69.99
-MIR $15 Office Max
-MIR $25 Manufacturer ($19.99 after rebates)
Gel Mousepad $5.00
-MIR $5.00 Manufacturer (FREE after rebate)
100 Spindle K-Hypermedia CDR $29.99
-MIR $12.00 Office Max
-MIR $12.00 Manufacturer ($5 after rebates)
White Phone $10.00
-MIR $10.00 Manufacturer (FREE after rebate)
Paper Shredder $39.98
-Regular price (I got lucky, they had it on sale for $29.99 two weeks later, I called, they refunded $10 on price guarantee)

I used the $30 off $150 coupon code, so my total was $135.96. Take off the $10 price match on the shredder, and it's $125.96.
The MIR's total $79, total spent is $46.96. I sold the CDRW on eBay for $40. So I got the shredder, CDRs, mousepad, and phone for $6.96.. in theory.

The problem? I haven't received a single check in the mail. The phone also requires batteries, something the website DID NOT disclose. It's old school, who ever heard of a corded phone that needs batteries?? And I would NEVER pay $30 for K-hypermedia, they were just for cheap CDs.

Should I go into Office Max? Call their customer service? Or just dispute the charges with my bank?

*edit- I found the email receipt and changed to reflect correct rebate amounts.

[baskarans]

I have had the problem of not getting my rebates from office max. waited for about 9 weeks and went into local Office max with all my copy of what i sent(i always make copy of what i send). They gave me the money right there. try to takl to the maange in near by office max

how long have you been waiting?? and some of those aren't a problem with office max the are manufactures rebates if you sent them to the manufacture then you'll need to contact them. not office max. Hope you made copies of everyhing

[consumertalks]

Originally posted by baskarans
I have had the problem of not getting my rebates from office max. waited for about 9 weeks and went into local Office max with all my copy of what i sent(i always make copy of what i send). They gave me the money right there. try to takl to the maange in near by office max

Where are you? I can't believe it would be this easy.. did they give you the manufacturer and office max rebates?

Thanks.

[baskarans]

all i had was about 43 $ (10, 10,20,8) but all are officemax rebate no mfg rebate. i live in denver

[ragtop]

Hopefully you followed all the instructions for submitting the rebates. And hopfully you kept copies of everything. Give it a couple weeks longer than the 8-10 weeks or whatever they say it takes. Then start calling the phone numbers given on the rebate coupons. I use my scanner to save the copies of my receipts & rebate forms, so I can always send them by e-mail or fax. Most of the time you can resolve things that way.

Unfortunately, if you didn't keep the records, you're probably SOL.

I know a lot of people complain about not getting their rebate checks. Just out of curiosity, I checked my records - in the past year, I've submitted 22 rebates for a total of $485 including 5 rebates from OfficeMax. I have received every one - but there were several I had to follow up on before I got the check.

If you have a "system" for tracking things, rebates are a great way to save big $$ on your computer parts.