buy.com ripoff video card deal ????

[barginhunter]

I ordered from buy.com a ATI 9000 PRO 64 ddr 8X video card as listed in the good deals section of resellerratings.com . Received a regular ati radeon 9000 ( slower/cheaper version ) , I rma'ed the video card back to buy.com and just received the same slower/cheaper regular radeon 9000 , again . Upon closer review of the item description , the part # listed is for a regular radeon 9000 ( ati part # 100-433010 ) , the picture is of a radeon 9000 pro ( clearly ) . In the buy.com order description ( where you send payment ) , it stated radeon 9000 pro agp 8X . BUT you receive the regular/cheaper/slower radeon 9000 . I don't think buy.com even carries the 9000 pro , ( they sure have a good picture of it though ) .

[poopeyhed2]

I think this thread would be in the General Discussion & Buyer Guidance.

However, I can only praise buy.com everytime I ordered from them. I just waited and got a Geforce 4 TI4200 128 meg version from newegg.

[thronka]

Have you tried talking to their customer service to explain why you are RMA'ing it? That might help you get your money back.

[barginhunter]

I sent a copy of the payment email showing ati radeon 9000 PRO and describing why I sent back the original video card . Buy.com is advertising a 9000 pro with picture but the description ati part # is for a regular radeon 9000 .
I too have ordered from buy.com many times over the years and always gotten what I ordered , with no problems , the times they are a changing ......

[whatmeworry]

I ordered from Buy.com once. I ordered Sennheisser headphones and they sent some TDK headphones. Customer service was horrible, never used them again.

[barginhunter]

buy.com customer service referred me to some fine print that basically reads buy.com is not responsible for advertising errors . So I guess buy.com can advertise what they want and send out cheaper items and it's not their fault ?
I clicked on this deal from the GET DEALS ! section of resellerratings.com , I'm surprised they would advertise such a lowly rated vendor ?
buy.com has sent me another rma ? for what ? they don't even carry the item they advertised !
Should I return the radeon 9000 for another radeon 9000 , already done that .
If I could talk to a live person I would ask for my $ back , I haven't opened the item yet .
What would you do ?

[Christian-Comp]

I would keep the card and contact my credit card company to get my money back...

[radman]

Too bad my uncle waited too long before getting rid of his Buy.com stock back in the overhyped scam-riddled heyday of the DOT.CON era. He lost his arse on Buy.con, con-artists every one.

Just because they're big does not mean they're better. Remember that. If pictures are worth a thousand words, then the pictures on Buy.con's website aren't worth a single line of HTML. I say buy from a store like Fry's Electronics, someplace where you can actually touch the product you're buying.

My 2 cents.

[barginhunter]

Buy.com confirmed they don't carry the Ati radeon 9000 PRO agp 64M , except for the mac . I rma'ed for refund . Sure have a good photo of the 9000 pro , though .
Big difference the 9000 pro has dvi connection , the regular 9000 does not .

[Omardeth]

so your getting your money back then right ?