Coolerguys.com so cool

I ordered some cc lights and two hs/fan combos...well got them today and one of the hs/fan combos came with the wrong fan and fan guard {not the biggest mistake} so I emailed and told them what happend...not more than 10min goes by and i get a response.

I am sorry for the mistake, I will send out the proper Fan and grill
today and if you could return the old wrong ones once you receive the
new set it would be appreciated.
I will include a return label with the this shipment so you do not have
to pay for its return

now thats some great customer service

[poopeyhed2]

Post it up at resellerratings for that positivie experience! I believe it was coolerguys.com that replied to every rating thanking for the positive and correcting the negative ones.