I always get packages delivered in perfect condition by UPS, driver is very friendly, Waits for us to actually get to the door, Verifies with us where it's from (so we don't accidentally get the wrong package)
FedEX, They're incompetant, The comes around, throws a door knocker on the door and takes off, didn't knock or ring the doorbell, (I know he didn't because my wife and son were home, and my son never misses the door)
Canada Post, They provide a good service, However I sent a letter down when on vacation to my sister, Sig req. I talk to her and they left it in her mailbox, no sig nothing, wouldn't be a big deal if it was for the fact it had my house key, alarm code and return address on it
So out of all of them, I prefer UPS, never had a mark on any parcel, even when coming from across the country, Get's here very quick (4 days cross country with standard shipping, from the main store I deal with it's next day with standard shipping)
FedEX I'm never dealing with again, The fact that they don't knock on doors, charge duties and taxes on an RMA product (which I still have to dispute). If a place only ships with FedEX I will buy elsewhere.
By the sounds of it it's just a US thing, UPS up here is great, but there was a package that came from WD that had a mark on the side (sorta like a punched in spot) but other then that it was in perfect shape.)