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Old 03-14-2003, 12:57 PM   #1 (permalink)
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Problems about Staples ???

If I buy a hard drive from Staples online (staples.com),
COuld I return or exchange the hard drive at local staples stores without extra charge?

Thank you!

Jim

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Old 03-14-2003, 01:03 PM   #2 (permalink)
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Any Staples catalog or online purchase (including special ordered and delivered items) can be returned to any Staples store but you must bring your packing slip or email confirmation as proof of purchase. You may obtain a copy of your packing slip by emailing us at Support@orders.staples.com. All items purchased at a store and carried out of a store must be returned to a store for refund or merchandise credit.
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Old 03-14-2003, 04:13 PM   #3 (permalink)
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If I return items at a local Staples store, will they change me a restocking fee?
I know that BestBuy does.
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Old 03-16-2003, 11:28 PM   #4 (permalink)
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Staples is infinitely better than Best Buy, I would be very surprised if they charged a restocking fee.
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Old 03-17-2003, 06:47 AM   #5 (permalink)
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I've returned any number of items to BB and Staples and have never been charged a restocking fee. Usually if the package is in resaleable condition, and you smile, they'll waive the charge.
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