Calling ALL Members, Help me get Dell to Post Warranty Information.

[Richard Cranium]

I most humbly ask a favor of all members who've benefited from the hard work that we've done in Doc's Deals.

Today, I wanted to buy
this very Fast Laptop Hard Drive . Googlegear has a similar drive with a 5 year mfg warranty.

No thanks to Dell for Not posting warranty.
Attempts to uncover warranty info leads to
this MESS !

Please take 5 minutes to fill in Real Personal Information and Ask Dell to start posting warranty information in the Software & Peripherals section.


Choose Customer Care then Contact Us then Customer Service
[they won't let me post the single click URL]

Thanks
Doc

[PyroSama]

Second Link up is bad.


PyroSama

[Richard Cranium]

Thx PS, fixed it.

Here's what they post for warranty info "check your packing slip"
What a bunch of BS, buy it FIRST, get warranty info LATER !!

Dell-branded hardware products purchased in the U.S. come with a 90-day, one-year, two-year, three-year, or four-year limited warranty. To determine which warranty came with your hardware product, see your invoice or packing slip.

[eagle1]

Hi Doc.
Where exactly do you want us to fill up the information??

[Richard Cranium]

http://support.dell.com/us/en/home.asp


Choose Customer Care then Contact Us then Customer Service

[PyroSama]

Sorry Doc I dont see Customer Care.

I hit CTRL-F and typed care and the only thing found was health care.


PyroSama

[eagle1]

Okay.. ALready Done!!!

[Richard Cranium]

ok,

Click the link, http://support.dell.com/us/en/home.asp

Look at the 2:00 position for ->>

"Customer Care
Obtain contact information, order status, warranty and repair information, "

On the next page at the 5:00 position->>

" Contact Us
Find out how to contact a representative in Customer Care, Sales, or Technical Support "

On the next page, in the center->>

"Customer Service
E-mail Customer Care for non-technical issues such as billing, delivery information, or general information. "

On the next page, click the down arrows.
Choose
"Customer Support" on the 1st
and
"Pre-Sales Questions" on the next drop down box

[Creatures]

sorry i'm hard in understanding! i dont get your problem and what i have to do? or should i keep myself out of this?

Creatures

[MDS]

Sent them a nice but long request for them to post warrenty info, so people don't get suprised if they recieve an item only to find out of a 90 day warrenty. Thanks for bringing up the topic Doc.