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Old 02-23-2003, 02:08 PM   #1 (permalink)
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Systems Help, i've been robbed

Hey, this is my first time posting to this forum, but I'm really lost and in need of help and guidance. I've never really used resellerratings before and now I can't see how i ever lived without it so if i do something wrong like posting this in the wrong forum, please don't flame me.

Anywayz, I bought 512mb 2700Samsung mem stick from ghzcomputers.com. They required paypal payment which i thought was weird, but i did it anyway and it was approved and sent through almost immediately. A month later I had not received it and when i went to the website, they said that they had had a fire in their main office. Well I kept waiting and finally I decided to cancel the order, but I could not contact anybody by e-mail or by phone, no matter how much or how hard i tried. Finally, I went through paypal and filled out a buyer complaint form in order to try to get my money back. Paypal investigated and ruled in my favor, but was unable to get my money back. Now i'm out $100 that I can not afford. I really needed that RAM for my new computer for my IT classes, and had been saving up for a looooong time. I'm a starving college student who can't afford to lose this money and this has really hit me hard. Any ideas or guidance would be GREATLY appreciated. Thanks a lot everybody

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Old 02-23-2003, 02:40 PM   #2 (permalink)
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i'm afraid that it is HIGHLY unlikely that you will ever get your money back. unlike credit card purchases which have a type of 'built-in' fraud protection, paypal is a money-transfer service. in fact, paypal doesn't even come under state & gov't banking laws because they are not that type of institution.

you can file complaints with the BBB ad other agencies, but the short answer is your money is GONE!

next tmie your instincts tell you something is weird, you might want to check things through.
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Old 02-23-2003, 03:45 PM   #3 (permalink)
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On the contact-us page, they do mention a fire problem.

Customer Support
General inquiries, questions, comments. Form below
posts to the same email.
questions@ghzcomputers.com
Will respond within 6 hours.

Sales Questions
For orders or information about orders only
1-888-832-4749
Down due to fire

http://www.ghzcomputers.com/contact.html

Maybe just maybe, they're telling the truth..
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Old 02-23-2003, 03:52 PM   #4 (permalink)
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Unfortunately he's not the only one making complaints
http://www.resellerratings.com/seller4143.html

Is it possible, well yes all of the complaints are recent.. but its obvious they're still not keeping up their end of the bargain.

Is it possible they've been 'down to due to fire' ever since the website opened? Yep!
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Old 02-23-2003, 03:57 PM   #5 (permalink)
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Did you find out about the site from here.
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Old 02-23-2003, 04:28 PM   #6 (permalink)
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go to circuit city. www.circuitcity.com They have wonderful prices on memory. I'm running memory from them in one of my computers, and it works fine. No problems in 2 years.

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2 Computers Processing The Units:

HP Pavilion 8276
300 MHZ Pentium II Processor
256 Megs Of Ram

Dell Optiplex GX1
350 MHZ Pentium II Processor
256 Megs Of Ram

Both Use The Command Line Version Of Seti@Home, And Complete A Unit In About 16-17 Hours.
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Old 02-23-2003, 04:28 PM   #7 (permalink)
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Double post Sorry.
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2 Computers Processing The Units:

HP Pavilion 8276
300 MHZ Pentium II Processor
256 Megs Of Ram

Dell Optiplex GX1
350 MHZ Pentium II Processor
256 Megs Of Ram

Both Use The Command Line Version Of Seti@Home, And Complete A Unit In About 16-17 Hours.
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Old 02-23-2003, 04:32 PM   #8 (permalink)
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Nochay:
This guy isn't looking to buy more ram he is trying to get the ram he already payed for.
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Old 02-23-2003, 04:34 PM   #9 (permalink)
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Do you have thier physical address? Maybe one of the members lives near enough to do a drive by...(No not that kind...yet)
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Old 02-23-2003, 04:40 PM   #10 (permalink)
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Quote:
Originally posted by Chuckiechan
Do you have thier physical address? Maybe one of the members lives near enough to do a drive by...(No not that kind...yet)
Has anyone received anything from them before. If so you could look on the return label.
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