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Old 02-04-2003, 05:17 PM   #1 (permalink)
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Systems Is something up with Buyxtremegear?

Has anyone else noticed that over the last two days they have gotten over 10 PAGES OF REVIEWS!

And all of them good?!?!?!?

Is something fishy is going on or are they running some sort of promotion?

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Old 02-05-2003, 01:09 PM   #2 (permalink)
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I reviewed them around X-mas time and most of the reviews that I read for a few months averaged as dissatisfied service. Either they hired more competent management and staff to deal with CS issues, or they are purposefully manipulating the ratings; IMHO I believe the latter. If anyone checks their last month compared to every other month (4+ months), they show a 4x increase in reviews (almost all highly rated). I find that rather difficult to believe given their track record. I think resellerratings.com should look into this since if merchants can manipulate their negative reviews to minimize the impact, what good will this site be? I will be looking more suspiciously at ratings in the future given what is happening here.
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Old 02-05-2003, 02:54 PM   #3 (permalink)
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Recently received an email asking to post a review for Xtreme. I believe that people have a tendency to search out ratings sites such as this site, when they have problems with a company. All Xtreme is doing is pointing (satisfied or dissatisfied) customers to this site to leave feedback.
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Old 02-05-2003, 02:57 PM   #4 (permalink)
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Quote:
Originally posted by ookami
Recently received an email asking to post a review for Xtreme. I believe that people have a tendency to search out ratings sites such as this site, when they have problems with a company. All Xtreme is doing is pointing (satisfied or dissatisfied) customers to this site to leave feedback.
^
^
^

This smell fishy to me, just like the ratings do. Check this guys profile. Registered on 2-5-02, very minor details given.

Last edited by captainjrl; 02-05-2003 at 03:04 PM.
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Old 02-05-2003, 03:22 PM   #5 (permalink)
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Maybe Scott or someone else should look into this.
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Old 02-05-2003, 03:27 PM   #6 (permalink)
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i don't like this at all. ookami seems to be fake. that is scary the lengths they seem to be going to
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Old 02-05-2003, 03:28 PM   #7 (permalink)
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I am with you all. Mods - can you notify someone??
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Old 02-05-2003, 03:42 PM   #8 (permalink)
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Thanks captainjrl, but I have notified Scott of this thread and some background info. He will look into it for us. Without the need for everyone to email him.

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Old 02-05-2003, 03:43 PM   #9 (permalink)
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This company began emailing its customers to solicit reviews. None of our anti-fraud checks have revealed any problems with the reviews submitted for this retailer - they all seem to be legit.
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Old 02-05-2003, 03:43 PM   #10 (permalink)
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Wow! He's fast!
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