Ebay

[Hoosier724]

does anyone know how to call Ebay? I have a friend that has a business and wants to sell on Ebay but can't get the creditcard info right. I can't find a tx number anywhere...thanks

[imac9556]

In business hours, on the front page, www.ebay.com, there should be a button where you click on live help. An internet person will be talking to you over the internet to help you... thanks

[Hoosier724]

humm...so you can't pickup the phone and talk to a live person?

[elroy]

Good Luck! Ebay is not known for their customer service, regardless of your problem. If you have a big enough problem that you are willing to endure a phone call to them, plan on at least 30 minutes on hold.

[hidiver1]

They have humans working at eBay too?

[roostr]

It is hard to contact Ebay. It can be done but they are useless.

I've tried to contact Ebay when I sold an item and the buyer wouldn't contact me or pay.

It is next to impossible to contact a real person at Ebay. I finally did contact a person and, basically, they listened half-hearted, spouted off the Ebay offical policy that they are a third-party and do not get involved. The CSR told for me to contact legal channels. Then the CSR said thank you for using Ebay and hung up.

Oh yeah, I still got charged the outrageous price of relisting the item at EbayMotors.

I was more than a little mad. I was in a rage.

Ebay CSRs are useless.

[jrock]

Well - that is not all true. My company is a serious powerseller on eBay, and we have a number we call, and we get someone pronto. But the sad fact is that eBay intends only to be a gateway - not a service provider, if you can figure that out. So tech help is largely up to you. There are phone numbers to call - look under Community. I'd love to give you my number we use, but you'll get disconnected quickly if you're not a powerseller.

Just a thought.

Actually they're live help is pretty good - i think that might be your best shot

[jened]

.

[zepper]

Yes, ebay's customer service is atrocious. I've been trying to get RR to list them so we could rag on them till they set up proper customer service.
. They are making money hand over fist, so there's no excuse for such poor service.
.bh.