Does OfficeDepot have any price matching policy?

[samsonmqc]

I just can't find that from their website. I know Staples has a 110% and OfficeMax has a 115% policy.

OD will price match their own website as well as any competitors web/B&M. At least in the OD in Paramus, NJ

[osprey4]

And OD honors many competitors coupons, even on-line coupons as long as they're from the competitor's own site.

[AQR8]

I've never had a problem with OD here. They even have matched lowest price if I've brought in a printed page from Pricegrabber. They never give me any trouble with matching price.

AQR8

[Richard Cranium]

The Office Depot here will do almost anything to make the sale.

On the other hand, our Staples store here SUCKS

The CSR's are curt and almost Rude.
They gripe and whine about anything.

I was the FIRST customer in the new store. There was a 6' x 30' banner reading "Grand Opening"
So in I go.
Absolutely nothing was less than full Retail Price, on top of that they were almost 15 minutes late opening.

I've spent maybe a $100 at the local Staples
At the Local Office Depot, maybe $8,000

[samsonmqc]

I just called Office Depot and their representative told me that they can only match OfficeMax's everyday price, not the price that is on sales. So much for their price matching policy.

[Richard Cranium]

samsonmqc
The CSR told you a tale.

Get any local Office Supply "Printed" advertisement, and the Store Mgr will honor it.

Not On-Line Pricing
Not on Stores not Physically Located in your town.

Any mailed advertisement is game, they had a 110% guarantee for a couple of years, then dropped it to a "price match"

Contact the mananger if you have any trouble, be NICE !

Gluck
Doc

[samsonmqc]

Thank you, Richard.
For me it is the opposite. I shopped at Staples very often. I called Staples once for a price match and it was OK. The CSR went to OfficeMax's website and check the price and she gave me the 110% different in price.
I like to read the policy before I will try for any price-match.
There is a fax machine at OfficeMax on sale for $79.99, that is merely a $10 off (both for in-store and online pricing) and Office Depot sells it for $89.99. I would like to have a price match and use their $25 off $75 coupon.
I called Office Depot and I could hear the CSR sigh briefly and told me the tale. He wouldn't match the on-sale price and that was it. I didn't even get to the coupon part.