I need help

[y2k tibby]

I placed an order with http://first-1.com on nov 21. Up to date i have sent 3 messages through their website and one email leaving all of my contact information yet I have not recieved a single reply. They have charged my credit card yet the order is still "processing". I cannot find their phone number anywhere and was wondering if anyone would be able to help


thanks,
ryan
tiburoner@flex.net

[quux]

Dunno whether this brings you further.

Domain Name: FIRST-1.COM

Administrative Contact:
Autosport, First (GO1779)
First Autosport
9316C Mesa Verde Dr.
Montclair, CA 91763
US
(909) 482-4499

CC

[NeoStarO1]

Well first of all I would contact your credit card company and get the charges reversed. show them the documentation you have that order is still in "process" and that this has been too long to recieve the goods.

Secondly I would go head over to here. www.resellerratings.com and rate the company negitively and explain why.

[y2k tibby]

thanks for the help. The guy who answered the phone said that it was not first autosport and heres what I pulled up by using the att&t reverse phone number look up:
Reed, Oba
2410 N Towne Ave
POMONA, CA 91767
909-482-449
Strange how the addresses are in two different cities for the same phone number.

I allready called my credit card company and they are mailing a claim disput form. I'll go post on reseller.

[cwswish3]

The exact same thing happened to me. I ordered a cold air intake 4 months ago and it says its still on backorder. I have emailed them about 10 times with no response. I've sent an email to the local news to try to get some help. I'm thinking of taking legal action if I can find out more information about them.