Does anyone know how to cancel an order from buyxtremegear.com??

[wolfie]

I ordered a vidcard from these people on 12/3, it's now 12/7 and they still haven't even shipped it out even though they advertised three day shipping. E-mails go unanswered, phone calls to sales or support go unanswered, I'm beginning to think I've been ripped off. When I called tech support it rang and rang until someone picked up the phone and hung it up.

I just want to cancel my order and order one from someone who will actually ship it out but they there's no viable way to contact them. Any suggestions are appreciated.

[krohnjw]

If you placed it on the credit card, call the credit card company, explain that you have cancelled the order and stop the payment.
Email them, keep a copy for yourself, with all of the information and let them know that you are cancelling your order, and have cancelled the payment on your credit card. And keep calling Eventually you might get someone to tell in person. I would also write them a letter with delivery and signature confirmation cancelling the order, and overnight or priority mail it, that way you have confirmed receipt of the cancellation.
You can even fax it to them
FAX (626)813-3810

As long as you submit the cancellation, and if they product comes to you, send it back, they shouldnt be able to charge you, and your credit card company should work with you there.

[vass0922]

I see you found resellerratings which is a verygood thing, for future customers to know not to buy from them. Definately call your credit card company to have them cancel the payment!