ResllerRatings Eval Question

[Tazman]

Hey All!

I just did an eval on a reseller and it took me to the one that I had done on it previously. I entered the new Invoice number but all it did was edit my pervious eval and buried it on page 27. Is it supposed to do that?

The reason I ask is because I want to share my opinions of this retailer and my expierience recently and nobody is gonna see it on page 27. It's a heads up and IMO should be read and thought of when ordering from this retailer.

Ideas?

TIA!

Mike

[Tazman]

Bump

[krohnjw]

No idea, you might want to shoot Scottw a PM or email and ask if that is how it works, or is how it is supposed to work, he would be the one who knows.

[Tazman]

Good idea - I just hate to bug the guy as busy as he is. It may be just the way it's set up. If nobody knows I'll email him tonight.

Thanks,

Mike

[vass0922]

you could also PM 'M J' as he does work with RR as well.. I think he's another developer working with scott on it.

[Admin RR]

You cannot submit more than one review for a retailer. You can edit your previous evaluation so that your review for the company will reflect your most up to date opinion.

We disallow multiple reviews for two main reasons:

1) Unethical merchants would try to create fake accounts to post multiple fraudulent reviews.
2) Unethical individuals would post multiple reviews in order to bash a company, even though only one transaction took place.

In either case, the site would be worthless if we allowed multiple comments. We may allow a maximum of one new evaluation per user per month or somethign like that in the future.

[Mortis]

Both are legitamate concerns... I do like the Idea of being able to submit more than one review of a Merchant. I get atleast one thing a month from different merchants and would like to be able to add a review for each transaction- I think it provides more information. I look forward to the future possibility of adding one review each month.

Consequently, whatever ever happened to the idea of possible @resellerratings.com addresses?

[Admin RR]

We still want to do @resellerratings.net addresses but we have to setup a new server to do it and haven't had a chance yet..

[Tazman]

Thanks for the clarification Scott. BTW - you can ignore that email - faster than I thought.

I was hoping that it acts as a "bump" when editing the eval and gives a more accurate information on how customer service / RMA's are being handled now and not 3 months ago.

I know I don't read 27 pages on a retailer - just a general snapshot (good and bad) to get a feel for a retailer and take in all of the statisics you compile.

This time it was only a $200 FUBAR and a whole lot of time lost because of their mistakes. I'll handle that this time but I would be really PO'ed if it was the normal couple grand I spend on a site and the parts are defective - with the response I got.

The only bad thing about your interview on the Screen Savers is that this company in question got plugged.

Thanks again!

Mike

[john80y]

I don't know if this has been covered but when you have done a review of a company and decide to review them again should your review be bumped to the first page instead of page 27 ?

It might only be an edit of the first review but none the less people should get a chance to read about your experiences.