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10-11-2002, 02:05 PM
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#1 (permalink)
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Join Date: Oct 2001 Location: Baltimore, MD
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Mad at CompUSA
I got my GeForce3 Ti500 in from Compusa in yesterday. Well today I open it up and it of course is an OEM version, not that I really care. However the drivers CD I got with it was an Iomega CD-R that they had burned an old (20.94??) version of the Nvidia drivers onto. This just seemed kinda shady to me. I know CompUSA is a big store and all and I am happy with the card, but a burned CDR??? I would rather have had no CD at all. Plus they said it would ship in 48 hours and it took more than twice that  ... Not a great expeirence with CompUSA
Undeadlord
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10-11-2002, 02:12 PM
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#2 (permalink)
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That is rather odd, sounds like a possible return/repackage/re-sell type of transaction in regards to CompUSA. I have never received a generic CD-R with any of my numerous OEM and retail video card purchases.
Anyway, since you seem satisfied with the card, the original card manufacturer will often ship you a new CD if you call its customer service department.
BTW, thanks for the info, as I will now be checking my CompUSA purchases much closer.
Robert Richmond
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10-11-2002, 02:17 PM
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#3 (permalink)
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Join Date: Oct 2001 Location: Baltimore, MD
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I honestly didn't even need the CDR as I had already downloaded the newest Nvidia drivers, but a CDR was defiently not what I was expecting ... and after reading some stuff at Resellerratings .. I am lucky I got it at all.
Undeadlord
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10-11-2002, 02:18 PM
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#4 (permalink)
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Join Date: Oct 2001 Location: Louisville KY
Posts: 2,464
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That dont sound like CompUSA to me.
Any chances someone returned it and they never checked it out?
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Smile often! It makes people wonder what your up to.....
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10-11-2002, 02:35 PM
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#5 (permalink)
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Join Date: Oct 2002 Location: Chilliwack, BC, Canada
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I would take it back if I were you.
Thats mounds messed up.
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Just my 2 cents.
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10-11-2002, 02:42 PM
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#6 (permalink)
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Join Date: Oct 2001 Location: Baltimore, MD
Posts: 1,006
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I guess its possible, it was package like it was new though, in that the OEM box was orginal and the OEM static bag was new. I wouldn't mind taking it back, but I got it online via their website and I don't relish the process of returning it.
Undeadlord
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10-11-2002, 02:44 PM
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#7 (permalink)
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Join Date: Feb 2002 Location: midvale, utah
Posts: 1,296
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That should not be, they should have a disk. unfortunatly you will not miss much. They usually have demo's, which you can get at at the nvidia site. The disk is usually loaded with a bunch of crap, that will never get used. Though, I have seen some come with pretty good stuff, like game demos to games.
Take it back and don't take there crap.
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10-11-2002, 02:49 PM
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#8 (permalink)
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Since the card works, I wouldn't worry about it, unless perhaps the disk featured a desired application, such as DVD/MPEG-2 playback software that you would otherwise have to purchase seperately.
Still, I would probably send an email to CompUSA describing your concerns so this hopefully does not happen to others.
Robert Richmond
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10-11-2002, 03:04 PM
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#9 (permalink)
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Join Date: May 2002 Location: Joplin, MO
Posts: 2,208
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How moch was the card? If it was considerably less than you could get it elsewhere, why return it? I agree with RobRich, just send them an email and say why you didn't like there service, etc.
Some components I have ordered from various websites including, newegg, tcwo, office depot, have enclosed cd-rs of the software/drivers. I mean, if you're wanting everything that comes with a retail vid card, then just go buy a retail vid card.
I figure, you save money, and they save money.
Just my 2 cents.
David
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10-11-2002, 03:13 PM
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#10 (permalink)
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Join Date: Oct 2001 Location: Baltimore, MD
Posts: 1,006
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I don't think I am missing any software, I have DVD laying software so thats not a big deal, I will email them and let them know I was dissapointed. I mean I only paid 80 bucks for a Geforce3 Ti500 64mb so I can't complain.
Undeadlord
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