Components Direct RDRam Scam

[Belldandy]

Hi everyone.

I recently fell for the Componets Direct 512MB 1066 Samsung RdRam scam (They mark 512MB 800 Samsung ram as 512MB 1066 Samsung Ram). I was foolish and didnt do my homework on them. I am waiting to call them on monday when they are open to discuss the matter. Has anyone had expierence with this same problem? What did you do and what was the outcome?

[Belldandy]

Ok well, this is starting to look BAD.

I called twice today. Once to inquire about returns, once to check up on how my RMA was. First I talked to someone and they said to email them and theyd call me back in an hour or so. Fair enough. I email them at 1 and leave for classes. I return at 4... Nothing. So I call again. I am helped by a person named Nancy... she says the RMA folder is down right now and to email it to her and she will get back to me in a few hours. So I do that and take a nap. I wake up and do some errands and check my email at 8pm (Their closing time). Nothing.

Im starting to get worried. Perhaps I should make them do it over the phone.

Suggestions?!

[godzakka]

Make them do it over the phone. Tell them that if someone can't help you right then and there that you will contact the Better Business Bureau and file a formal complaint. That probably won't scare them much...but thats about the best you can do.

Unless, and here's the best part. Did you buy it with a credit card? Its still not paid (as in its on last month's or the current month's statement and its not been payed for to the CC company? Then you can formally contact the CC company (Visa, MasterCard, whomever), and tell them this company is doing bad business practices and you would like to know what to do. They will most likely not make you pay that charge, investigate, and then either credit you back your money and not ever pay Components Direct, or they will credit the payment back to you and then go after Components Direct if they have already been paid through the CC company.

You should definately be agressive, act now, and don't hold back telling the Components Direct that you are going to authorize the BBB and the CC company to go after them if they do not personally authorize the refund within 24 hours. Make sure the CC company is notified of the situation before you call this place, that way your CC company knows to not pay them if Components Direct suddenly asks for payment.

And goodluck. I am having a tough time with Envision Monitors over a $60 rebate thats 2 months overdue now.

[Belldandy]

Thanks so much, ill do this tomorrow morning

[csa1234]

belldandy if you have paid them with a credit card, just go to your Credit Card Bank issue and ask them to fill out the chargesback form...that form is to receive back your money, your bank will refund your money no matters what. So thats the best thing you can do.

[Belldandy]

Im doing that right now,
They gave me the runaround. Calling my CC company and gonna get it reversed.

Forget them.