Anyone dealt with Computerbrain.com?

[shortnugly]

Anyone had any experience?

Pretty decent deals.

http://www.computerbrain.com/cbisys/specials.asp

No info on resellerratings.com

What's the bbb link for online companies?

[kendo]

http://www.bbb.org

looking them over their pricing seems a little "high"

you might want to check newegg or mwave.com

<edit>
wrong link

http://www.bbbonline.org/

[reillyk]

I recently ordered from Computerbrain.com because the deal was good. I have to tell you, the service was just as good. Got my order in 2 days...faster than promised or expected...

[RobRich]

Have you submitted a vendor review?

http://www.resellerratings.com/store/Computer_Brain

[JJOmallie83]

I ordered a knife set on Computerbrain.com on 6/11. I know you're probably thinking- a knife set off of a computer website? Well it had the best prices and after I checked the review on pricegrabber- it seemed the site was legitimate. Unfortunately this by far has been the worst buying experience I have ever had.

I have never written a bad review until now
I placed the order and the item showed as 'in stock'. I recieved a confirmation email stating the same. However a few minutes later I got a call from C.S. stating the item was backordered and would be back in stock to ship out June 19th. As I said- this was the best price I found online so I accepted the week delay and went along with my business. Every week the item got backordered, meanwhile computerbrain never contacted me-I was always the one calling them to find the status of my order. They never let me know it was being pushed back, yet week after week I'd call them and no item, no phone call/email, and another inept CS Rep

They have a whole household items section so I doubt my purchase is that unusual. They sell much more than computer parts but i would never buy from them again and I hope anyone/everyone saves themselves some trouble by ordering elsewhere.

[nomaxim]

Current reviews for this company are,
Here at RR, 7.64/10 (Lifetime) with 464 reviews since 13MAY2002. (Current Avg. is 7.65/10, so they are just below average.)
At PriceGrabber, 3.83/5 (All Time) with 378 reviews since 7DEC2004.

Both RR and PG have the same avg. rating for this company. However, no reviews have been counted, at either site, in the last 6 months that I can see. There were a large number around 6-7OCT2007 here at RR that were not counted as to some kind of pricing error.

Current BBB report shows 2 complaints in the last 3 years.

JJOmallie83, where you ever billed/charged by this company? If you were billed then you can file a complaint with the BBB here. However, if you were not billed then you may not have grounds for a complaint.

[cbunhappy]

On 11/11/08 I ordered, online a USB microscope, the price was right and it was listed as IN STOCK.
Two days later, I received a phone message that the item was on back order.
I called and was told it was due in next week, I asked to be kept apprised as it was to be a Christmas gift.
At the end of the next week, no call, no email. So I called again and was told it would be arrive from supplier the end of November. A little miffed at not being contacted about this change I again asked to be kept informed.
On November 29th I called again since I had not gotten an update or a shipping notice. I repeated my displeasure about not being kept informed, and told the "customer service person" on the other end of the line to make a note of this in my record and to inform the sales manager. The item was now due to arrive the first week of December 2008, a month after I ordered an "IN STOCK" item.
At the end of the first week in December I had to call again as I had had no contact by COMPUTERBRAIN.COM only to be told that the item was now on back order until the end of December. I was quite angry and asked to speak to a manager. I was told by the poor "customer service person" that no one was available but that my request would be passed on to the appropriate personnel. The next day I called again as I had yet to be contacted in any way and talked to the service manager, who apologized and said that their supplier was at fault and the situation was out of their control. We spoke about who was damaged by these false advertising "IN STOCK" claims and the lack of customer contacts. I was promised that should any changes to the now first week of JANUARY 2009 due date would be relayed to me by phone or email. AGAIN the time passed and no contact was made until I called COMPUTERBRAIN.com to find that AGAIN no one is available except the poor "customer service person" and that the item was again BACK ORDERED...
I did not wait to hear what imaginary due date was now going to be claimed.
I have canceled my order and contacted my bank to cancel the card and be issued another.

I would suggest in the most strongest terms to never do any transactions with this company. I have dealt with a number of on line corporations, "IN STOCK" means just that, but NOT when it comes to COMPUTERBRAIN.com. All their items are in stock, until you order it. Then the only thing they are in full supply of is LIES and feeble excuses. Do yourself, me, and every other person who would like to purchase items from on line sources a very big favor. Lets put companies like this OUT OF BUSINESS by doing no business with them for any reason.

[frostbitetwice]

Since 09.28.07, this company has had 28 price errors against it!! This is simply not acceptable to the consumer and I would rate this business an avoid...