On 3/10 I ordered 5 pcs. PSLP6100C PowMax 300 Watts DUAL Fan P3/P4 Power supply, retail boxed from this company out of Texas. When I received the shipment, they were a much lower-grade unit with a different model number. I contacted the company and was given an RMA. It could've gotten ugly as they only issued me a 70% refund for the items. I contacted my c/c company and expalined the situation and they got the company on the phone. The next day I was sent an e-mail form them saying that they would issue the full credit. I sent e-mail back saying that I was still out the return shipping and they should credit that amount back to me as well. I was sent a reply saying that it would be taken care of. I would order form these people again but I will be 100% sure of what I'm getting this time.
At least you got the situation taken care of thank goodness, or things may have gone really ugly, So you actually ordered somthing you didn't want or was it a mistake on there side?