tigerdirect.com Where is my money?

[chasegarcia]

I paid tigerdirect.com $700 for a hdtv on 01/07/2011 and cancel it on 01/13/2011(never received tv). Today's date is 01/21/2011 and I have not received a refund. I keep calling them and they keep telling me to wait another week. I honestly cannot wait more than two weeks for a refund.Had anybody ever cancel an item with this company? How long does it take? What you guys/ladies think of this situation?

[chasegarcia]

btw do not buy from tigerdirect.com. I am reporting them to BBB and credit card company as fraud.

[chasegarcia]

more details=

Ordered a 50" Samsung plasma from TigerDirect.com but when I incurred shipping issues (you have to call shipping company to schedule delivery. the status said it had arrived at facility but when I called they couldn't find the package) I called to cancel it. So they intercepted the package and I never came into contact with it. They told me the issue would take 5-7 business days. I did not get credited by the following week, called again and they said they won't issue the credit until they get the merchandise. But they intercepted the package and the shipping status got wiped and only shows the RA number. They initiated the delivery back to their warehouse. So now I am stuck with no credit and no merchandise. I never came into contact with it so isn't that legally their property? So they are holding a credit I am entitled to and they are legally in possession of the merchandise.

[frostbitetwice]

Never have, never will, order from this lame company...

They had all too many issue with their rebates and as such, I considered them an unreliable vendor...

[chasegarcia]

update.I still got no refund 1/24/2011

1/25/2011 still no money.
1/26/2011 --no money.

[EYE.image]

Go through your credit card.

Cancel the payment.

In such a case, do not deal with the merchant. Have the credit card company do the heavy lifting for you.

[lashonda]

i have a preoblem about tigerdirect.com,who responsible for purchasing in tigerdirect.com ?
Thanks,hope anyone can help me.