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Old 01-21-2011, 06:04 PM   #1 (permalink)
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chasegarcia is infamous around these parts
tigerdirect.com Where is my money?

I paid tigerdirect.com $700 for a hdtv on 01/07/2011 and cancel it on 01/13/2011(never received tv). Today's date is 01/21/2011 and I have not received a refund. I keep calling them and they keep telling me to wait another week. I honestly cannot wait more than two weeks for a refund.Had anybody ever cancel an item with this company? How long does it take? What you guys/ladies think of this situation?

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Old 01-21-2011, 06:29 PM   #2 (permalink)
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chasegarcia is infamous around these parts
btw do not buy from tigerdirect.com. I am reporting them to BBB and credit card company as fraud.
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Old 01-21-2011, 07:34 PM   #3 (permalink)
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more details=

Ordered a 50" Samsung plasma from TigerDirect.com but when I incurred shipping issues (you have to call shipping company to schedule delivery. the status said it had arrived at facility but when I called they couldn't find the package) I called to cancel it. So they intercepted the package and I never came into contact with it. They told me the issue would take 5-7 business days. I did not get credited by the following week, called again and they said they won't issue the credit until they get the merchandise. But they intercepted the package and the shipping status got wiped and only shows the RA number. They initiated the delivery back to their warehouse. So now I am stuck with no credit and no merchandise. I never came into contact with it so isn't that legally their property? So they are holding a credit I am entitled to and they are legally in possession of the merchandise.
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Old 01-22-2011, 03:19 PM   #4 (permalink)
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Tigerdirect - They are a real smash up

Never have, never will, order from this lame company...

They had all too many issue with their rebates and as such, I considered them an unreliable vendor...
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Remember, the number one SUCKER TOOL is; low, low prices.
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Old 01-24-2011, 09:21 PM   #5 (permalink)
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chasegarcia is infamous around these parts
update.I still got no refund 1/24/2011

1/25/2011 still no money.
1/26/2011 --no money.

Last edited by chasegarcia; 01-26-2011 at 03:50 PM.
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Old 03-21-2011, 07:38 PM   #6 (permalink)
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EYE.image is infamous around these parts
Go through your credit card.

Cancel the payment.

In such a case, do not deal with the merchant. Have the credit card company do the heavy lifting for you.
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Old 05-18-2011, 08:11 PM   #7 (permalink)
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lashonda is infamous around these parts
who responsible for purchasing in tigerdirect.com ?

i have a preoblem about tigerdirect.com,who responsible for purchasing in tigerdirect.com ?
Thanks,hope anyone can help me.
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