Newegg Black Friday- My messup

[Blem]

Alot of folks will say that I must of mistakenly clicked the wrong item because they look so familiar. But, I can honestly say that I clicked the item I wanted to order which was Kapersky Internet Security 2011 at a crazy low price.

I recieved Kapersky Anti-Virus instead of KIS. At this moment I knew I should have done what I thought I should of done when I saw the advertised price for KIS 2011 on the advertised Black Friday sale recently which was take a screen shot. KIS was showing a price of 14.99. I ordered two.

I don't blame Newegg totally for this because it was my fault for not capturing proof. Besides Newegg has always been good to my parts ordering.

But, a word of caution for a 'deal that seems to be too good to be true', Take a screen shot.

A friend says the new and upcoming marketing grads have all the latest ideas of posting a picture/description of one thing that is similar and changing the description in the actual order later. Wether by SKU or what not.

I'm no longer caring about the the 30 bucks for the 2 copies of KAV, I can always gift them.

I'm writing this to just give a headsup for others.

[bi01]

Hello Blem,

On behalf of Newegg I apologize for any inconveneince this may have caused. I would be more than happy to investigate this matter for you. I'm sure we can provide you with a satisfactory resolution. I encourage you to please contact me with your sales order number at Maverick.B.Iniguez@newegg.com or call me at 1800-390-1119 ext 25062.

Thank you,