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Old 03-12-2002, 01:15 PM   #1 (permalink)
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Where are the actual user reviews?

Hi,

I found resellerratings.com a week ago when looking for a new computer and researching sellers. Last week I was able to see what people actually wrote about sellers AND ratings based on customer service, prices, shipping, returns, etc.
Now I only see ONE overall rating and NO actual comments. I find this MUCH less useful than the old system. You seem more seller driven than buyer oriented.

Will the users be able to see the comments of others in the future?? What about the multi-part ratings?

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Old 03-12-2002, 06:09 PM   #2 (permalink)
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That is weird. I can see comments on every seller. Maybe you just caught them at a time when the were upsdatng the database. I clicked on Find A Reseller. Then i went to the letter of the Company, then i clicked on the company name and that brought up the page with the comments & score.
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Old 03-12-2002, 07:54 PM   #3 (permalink)
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I looked again. I still cannot see the user comments. I even checked the top 10 vote getting companies, just in case the old comments didn't get posted on the new system. Not one of the top 10 vote getting companies (starting with buy.com) has any comments that I can see, whether I am logged on or not. I am looking only 1 1/2 hours after you did.

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Old 03-12-2002, 08:03 PM   #4 (permalink)
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hmm odd
I JUST looked at the #1 guy and saw all sorts of user comments.. maybe we're misunderstanding something

Quote:
Ordered 3 Laptops. Some confusion in the tracking number, but Powernotebooks.com mad sure I received what I ordered when it was promised by. Superb Customer Service
Quote:
I recently purchased a notebook computer from this firm. The price was right and it arrived as ordered, on the promised date. The notebook worked great right out of the box and I highly recommend PowerNotebooks.com.
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Old 03-12-2002, 09:03 PM   #5 (permalink)
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not seeing the user reviews

If you are using Netscape, you may not see those reviews. I've been using version 4.5 and couldn't see anything below the rating for a vendor. I came back in using IE and can now see the reviews.

Hope this helps.
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Old 03-12-2002, 09:08 PM   #6 (permalink)
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I can see it in Opera 6.0 just fine
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Old 03-13-2002, 02:14 AM   #7 (permalink)
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The problem was due to some bad syntax in the html. There were some missing tags, and misplaced tags.

I fixed the problem and it should display ok now.

thanks for letting us know.
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Old 03-13-2002, 05:56 AM   #8 (permalink)
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Thanks, I was using Netscape 4.7something. I know that sometimes Netscape doesn't show pages properly but had forgotten to try IE in this case. Now the comments are shown even with Netscape.

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