NewEgg False Advertising

[saturnotaku]

Originally Posted by neocron79

I suppose the customer service rep at Newegg agrees with you... because that was exactly what they said. I suppose living 367 miles away from them does not necessitate some kind of delivery expectation does it?

Not if you're getting exactly what you paid for. If I order a cheeseburger and small fries at McDonald's, do I have a right to be angry if they don't give me medium fries?

However... lesson learned. If I want overnight shipping in the future, I should go ahead and pay the $80 fee for overnight shipping... or if I want 2-day shipping, I should pay the $55 fee for 2-day shipping. 367 miles away or not... the fee must be paid. Lesson learned LOUD and CLEAR.

Or you could have used UPS, which can deliver packages early. Newegg does give you that option.

[neocron79]

Originally Posted by saturnotaku

Or you could have used UPS, which can deliver packages early. Newegg does give you that option.

Yes, there is always UPS... and their rather interesting package handling antics. So your right... I could use UPS and get an early delivery of a potentially banged up box that looks like it was used to play street hockey... or I can use FedEx and get whatever shipping I pay for.

Of course, that isn't really Newegg's fault so this is a convo topic for another time. Newegg can't be held accountable for the way UPS handles it's packages.

[tjsphotography]

Originally Posted by frostbitetwice

Good point, Lights...The man has been a egg head for five years and spent over $50k and now over one bad deal he is looking for a new vendor........

Exactly

[jrr7]

Originally Posted by wherryj

I've shopped at Newegg since it was Egghead. They have always been an honest vendor, so I suspect a programming glitch. I don't think that I'd give up on them so quickly, especially given the slim pickings on reliable computer vendors these days.

Newegg is not related to Egghead, and never has been.
Newegg - Wikipedia, the free encyclopedia

[saturnotaku]

Originally Posted by neocron79

Newegg can't be held accountable for the way UPS handles it's packages.

Nor can they be held accountable for how long it takes FedEx to deliver its packages.

[a111gad]

life isn't perfect

Vista is a good example

All resellers do have problems too

Newegg is less problems by faaaaaaaaaaaaaaaaaaaaaaaaaar

The overall Newegg is waaaaaaaaaaaaaaay better

All resellers had the same problems with SONY Playstation 3 Console

Trying other resellers will cost u time and money

[igavemybest]

Originally Posted by TheHelpDesk

They have the SONY Playstation 3 Console 250 GB Black listed for $349.98. I was notified that it was available. When I tried to add to "My Cart" I received a message saying:A problem occurred during viewing shopping cart, Sorry,this gift item is part of a promotional special and cannot be manually added to your cart. If you'd like to receive the gift item, please add all required products to your shopping cart. On this page it says Combo Price: $496.95. No longer a bargin. I have been doing business with NewEgg for 5 years after getting screwed by CDW. I spend about $10,000 a year there. I went into a chat session with a rep. and was told that there must have been a mistake that you must buy the bundle. So I am needles to say dissapointed with NewEgg and am looking for a new vendor.

Is this guy really serious? Umm...helloo? The lights are on but no one's home. Obviously they had to have this in their system as part of a bundle...so whats the big deal? Did you pay for it, no. Did they screw you, no. Were they "advertising" it a you say, I doubt it. Are you an idiot, yes. You obvioulsy happened across a page that was supposed to be hidden for the bundle. Dude, they wouldnt even let you add it to the cart, so why so pissed? Use common sense, realize what it is and take it for that. Not a big deal really. Just have a little understanding and chill out your sense of entitlement for the sake of everyone else you deal with on a daily basis. If you got all mad because of this, I can only imagine how you act in the grocery store when they checkout line light turns off right before you get there. I can hear your "false advertising" arguemet now....

[Atomic Rooster]

Originally Posted by TheHelpDesk

They have the SONY Playstation 3 Console 250 GB Black listed for $349.98. I was notified that it was available. When I tried to add to "My Cart" I received a message saying:A problem occurred during viewing shopping cart, Sorry,this gift item is part of a promotional special and cannot be manually added to your cart. If you'd like to receive the gift item, please add all required products to your shopping cart. On this page it says Combo Price: $496.95. No longer a bargin. I have been doing business with NewEgg for 5 years after getting screwed by CDW. I spend about $10,000 a year there. I went into a chat session with a rep. and was told that there must have been a mistake that you must buy the bundle. So I am needles to say dissapointed with NewEgg and am looking for a new vendor.

It wasn't false advertising. You failed to read the entire listing. It clearly reads in red: This item can only be purchased with a combo.

[geigerjr]

I cant believe it.it seems that there are no reason for them to do it.They usually have a good faces