Home Center: Plumbing and lighting products for the kitchen or bathroom, and irrigation supplies. Homegoodz.com vs Homecenter.com
I ordered once from Homegoodz. When they didn't ship the order right away, and were unresponsive to inquiries about shipment, I knew that it was at minimum a dishonest business. However, I was able to cancel my order with them without a problem. No cancellation fees were charged to my credit card.
I ordered only once from Homecenter.com as well. Like Homegoodz, they didn't ship the order right away and were unresponsive to inquiries about shipment. However, when I attempted to cancel the order, they refused to cancel it without charging large fees.
Homecenter.com is a drop ship business. Everything is advertised to be in stock but nothing is actually stocked. In my case, the product I ordered was discontinued by the manufacturer (Danze) and never shipped to Homecenter. Despite this, Homecenter charged me a 40% fee, 25% for restocking + 15% for return authorization.
In Homecenter's virtual reality, the discontinued product had been shipped to them and they had returned it to Danze, thereby subjecting it to a 40% cancellation fee. In reality, the product was never shipped or returned. I was so disgusted with Homecenter.com that I detailed my experience on my web page at
From: HomeCenterFool.
Both Homegoodz.com and Homecenter.com are rated
F (lowest rating) by the New York Better Business Bureau.
I would advise anyone who is ordering home improvement products to shop elsewhere. Homegoodz.com is bad, but Homecenter.com is much worse.