»
 

Go Back   ResellerRatings Store Ratings > ResellerRatings Forums > Merchant Discussion and Shopping Advice

Closed Thread
 
LinkBack Thread Tools Display Modes
Old 03-05-2010, 12:20 AM   #1 (permalink)
Registered User
 
Join Date: Aug 2009
Posts: 2
anonybuyer is infamous around these parts
Why can't I see my review when I log out?

I posted a "2 checkmark" review of a store a few days ago. Earlier today, the store replied to my review, so that meant that everyone could see it. Then I edited my review to respond to their reply.

I just noticed that if I log out, I cannot see my review of the store. But if I log back in, I see the review! What the...???

I'm not sure if the review was visible to everyone before, but since the store responded earlier today, I'd have to think that it was. Maybe after I edited my review today, something happened? Everything in my review was truthful, and contained no profanity or anything like that.

It's really weird, when I'm logged in, my review appears in the store's list of reviews, and the site also says I have 2 reviews, and I can see both of them. But when I log out, my review does not appear in the store's list of reviews, and when I click on my reviews, it only shows the review I posted several months ago. It does not show the review I posted a few days ago.

What's going on? Is resellerratings trying to trick me into thinking my review got posted when it's not? Did the store complain to resellerratings? Very strange.


Last edited by anonybuyer; 03-05-2010 at 12:40 AM.
anonybuyer is offline  
Old 03-05-2010, 07:29 AM   #2 (permalink)
ResellerRatings Staff
 
RobRich's Avatar
 
Join Date: Oct 2001
Location: Tampa, FL USA
Posts: 49,122
RobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond repute
Stores participating in the Merchant Member program have 48 hours to preview newly submitted reviews before the reviews go public. It is an encouragement period for merchants to hopefully resolve any issues presented in reviews.
RobRich is offline  
Old 03-05-2010, 08:35 AM   #3 (permalink)
Registered User
 
Join Date: Oct 2006
Location: Land of 10,000 taxes
Posts: 909
frostbitetwice is on a distinguished road
Thread posted in the wrong department....
__________________
Remember, the number one SUCKER TOOL is; low, low prices.
frostbitetwice is offline  
Old 03-06-2010, 03:11 AM   #4 (permalink)
Registered User
 
Join Date: Aug 2009
Posts: 2
anonybuyer is infamous around these parts
Quote:
Originally Posted by RobRich View Post
Stores participating in the Merchant Member program have 48 hours to preview newly submitted reviews before the reviews go public. It is an encouragement period for merchants to hopefully resolve any issues presented in reviews.
My review was posted on 3/2, and I am now seeing reviews from 3/3 posted for that store, but I still don't see my review if I'm logged out.
anonybuyer is offline  
Old 03-06-2010, 09:27 AM   #5 (permalink)
ResellerRatings Staff
 
RobRich's Avatar
 
Join Date: Oct 2001
Location: Tampa, FL USA
Posts: 49,122
RobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond reputeRobRich has a reputation beyond repute
I offered the usual reason, though merchant reviews are not my department. I have forwarded your inquiry to our merchant review administrator for further evaluation of your specific situation.
RobRich is offline  
Old 03-06-2010, 09:36 AM   #6 (permalink)
ResellerRatings Staff
 
Join Date: Dec 1969
Location: USA - Left Coast
Posts: 6,766
Socalgal is on a distinguished road
Every time you edit your review it goes back into the 48- hour pending activation cycle. Your review was edited on 3/4/10 12:14 PM thus it is currently scheduled to reactivate at or about 3/6/10 12:14 PM.

Please use the contact us link at the bottom of the page for review inquiries, thanks.
Socalgal is offline  
Closed Thread




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Most Active Discussions

Recent Discussions

All times are GMT -6. The time now is 01:12 AM.