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Old 02-11-2010, 08:54 AM   #11 (permalink)
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Join Date: Apr 2001
Location: New York, NY
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Originally Posted by tgrt View Post
Thanks Henry. I appreciate the courtesy and the measured response.
For the record the call occurred on February 5, at 12:12pm.
Please email me at henryp@bhphoto.com and tell me this again PLUS the phone number you called from (yours, not ours) and I can find out who spoke with you and possibly retreive the recording of the conversation.

No one gets into trouble, but this is an opportunity for training and for us to improve. TIA.

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