newegg is the best

[slowpokey]

I just had yo write about this. I purchased a brother printer from Newegg and a sales guys emailed me and said I couldn't get the sales price because Paypal had dropped the ball and sales price was no longer available. He offered to split the difference. I emailed Newegg and they gave mee the printer free!!!!!

[Steve R Jones]

NewEgg is good cause they're SMART....They knew if you had a bad experience you might have told that story and cost them a lot of sales

[duffyone]

After buying from Newegg for many years, our company and myself will no buy from them again. We're not sure if they have money issues, a change in management or have become calus. For example companies such as NZXT present rebate offers, Newegg promotes those offers, and when a company like NZXT reneges on an offer, even after Newegg promoted the rebate say, “too bad.” And then continue to sell the products of companies such as NZXT. Pitiful, this would not have happens in the past.

[michaels39]

I've never had a single problem with Newegg,they're pretty much the best online vendor for PC components. To be fair,they really aren't responsible for rebates offered by manufacturers,only rebates they offer themselves.

[smulla]

I love Newegg myself but there are some policies that makes me not buy everything from them.

They have a strict dead pixel policy which states that if you have a few dead pixels on a monitor you can't return it. As far as rebates there are one or two I got really late and forgot about or maybe not have gotten at all.

Whenever I buy something now I always go with the tendency that I'm going to buy it anyways and ignore if there is a rebate or avoid stuff with rebates.

[duffyone]

Yes, no doubt, I agree Newegg has gone the extra step in the past, what I'm saying is that there is a change, either in policy, in management or customer service. I don't understand why anyone would think that they are the best, when we've ordered from many other online PC stores and have gotten as good, and recently better service, faster and at a better price!

Newegg should not be selling products from companies that do not honor warrantees, rebates and stated return policies. Newegg should drop such companies immediately.

Newegg makes a point to entice customers into purchasing products by their use of BIG RED letters next to the sale price quoting rebates. In essence they use it to their benefit, but when there’s trouble they through their hands in the air and say “not my problem, round eye.” That is a poor business practice.

[michaels39]

I've never based my decision of where or what to buy on rebates,either a vendor has good prices without them or they don't get my business. Rebates are like free lottery tickets,if you win,great. But I don't count on it. And if Newegg dropped manufacturers whose products are in demand because their rebate practices are poor,they wouldn't be in business for long. They just resell the products,it's up to the consumer to research products and make an informed decision on what to buy.

[duffyone]

With all due respect, a company that knowingly offers products fraudulently, i.e. life time warranties, rebates, etc. when they know that they don’t exist are businesses that will not stay around long. Who wants to deal with an online business that blindly and knowingly makes misleading statements in their advertising? You my be passive enough to except such nonsense from what was once a reputable company, but most of us will not put up with such deceit.

[frostbitetwice]

Originally Posted by michaels39

I've never had a single problem with Newegg,they're pretty much the best online vendor for PC components. To be fair,they really aren't responsible for rebates offered by manufacturers,only rebates they offer themselves.

My thoughts likewise, Michaels..

Frankly, it does not surprise me with what they did! One of the best vendors on the net, to be sure...

[Steve R Jones]

I try to avoid products with rebates but there is an art to getting rebate money and I've always gotten mine. I also never order parts made by Manufactures that I've never heard of.