Never ever try memoryhouse!!!

[yanxi]

Never ever try memoryhouse!!!
I ordered an item on Nov. 24. It says "Usually ships in 1-2 business days". But it was not shipped on Nov. 26, so I asked. They replied "we currently are waiting for a new shipment from Kingston, this is expected in either late this week or early next." I waited and waited, and even didn't order a very good deal in newegg! On Dec. 2, Wednesday, already past the time they mentioned in last email, I emailed them again. They said, "We are actually still waiting for our shipment from Kingston, we are expecting this any day. Note that if for any reason, you do not wish to wait, we do allow customers to change, or even cancel, any item that has not yet been shipped. If you do require further assistance, or have any questions, just let us know." It's their fault! I need the card as soon as possible! How can they force me to cancel the order? Then I asked what exact time they will ship the card, but get the same reply today Dec. 3. So I have to cancel the order as they told.
I'm very very angry! How can they sell a card which is out of stock? And it's their fault, but they don't take any responsibility, and I am the one who have to cancel the order! It takes one and a half weeks, but the card hasn't been shipped forever! I can't even take a single photo in one and a half weeks!!!

[frostbitetwice]

Why did you order from them?

Update: 12.05.09 Why did I even bother to answer this thread?

[Steve R Jones]

Note that if for any reason, you do not wish to wait, we do allow customers to change, or even cancel, any item that has not yet been shipped.

Is there some part of that you don't understand?

They don't have the Kingston ram right? So there Nothing they can do about that till the shipment gets in.

You can either wait/order different ram or cancel. It doesn't get any better then that.

[nomaxim]

Are you talking about memoryhouse.com?

If so their rating page here at RR gives them a 9.59 out of 10 rating with 61 reviews since 30MAR2009.

And the BBB report for NXSource.com (parent company) give a B rating and shows only 7 complaints in the last 3 years. They have been a BBB Accredited business since 31OCT2007.

Originally Posted by yanxi

But it was not shipped on Nov. 26

Of course it didn't ship on 26NOV. as that was Thanksgiving Day (a National Holiday) and most business' in the US were closed that day.

Weekends and Holidays do not count as 'Business Days', many business' are closed.

[Saving_spree]

It provides excellent service and fast delivery....

I am sure something must have gone wrong, please check them out once again...