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Old 07-28-2009, 04:31 AM   #1 (permalink)
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Beartown Mike is infamous around these parts
Tom Tom customer service

Anyone bought from Tom Tom recently? I purchased a map on
July 17th and they sent me a flyer on the 22nd with the price if the map $12 cheaper. I called their customer servive and they more or less blew me off. I'll never buy from them again.

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Old 07-28-2009, 01:44 PM   #2 (permalink)
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Tony in Florida is on a distinguished road
TomTom's products may be cheaper, but Garmin's GPS line does a much better job of routing and the Garmin customer service can't be beat. I called them once with a small GPS problem and they offered a complimentary map upgrade! I'm their customer for life.
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Old 09-04-2009, 07:49 AM   #3 (permalink)
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terceslil is infamous around these parts
I bought a new TomTom and opened it to find out that the map was outdated. The code for the "free map update" that was in the box was expired. I called customer service and they would not give me a map update and wanted $80 to update my map and subscribe to future map updates. Terrible customer service!
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