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It appears the problem is related to users who have IP addresses that were recently on the BOGON list.
The Bogon list is a reserved range of IP addresses that get blocked by network routers since they are often abused by spammers, etc. However occasionally some of the IP ranges get released for public use.
Unfortunately not all network routers/ISP's update their lists in real time, hence some folks who find their home computer IP to be one that was recently released from Bogon may have trouble accessing some sites based on where those sites are physically located.
In this case, it appears that a router some where between our server and the user had not updated their Bogon list, and was blocking the user since their IP was still thought to be on the Bogon list.
The only solution we have found is to request a new IP address from your ISP that was NOT recently released from the Bogon list. That seemed to fix the problem for the few other cases we have seen like this.
Hope this information helps!
Regards,
My3cents Team
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