(1) We are currently accepting reviews on
Broadway Photo, et al..
If by "banning" a store you mean delist a store from our site, then no, we don't do that - that would defeat the purpose of our site, which is for purchase customers to be able to submit their opinions of their shopping experiences with and ratings of a store, and, for potential customers to read about those experiences in order to become more informed about the merchant, be it good or bad.
If reviews submission is not open for a merchant, email us to submit a review. The only reason we would disable reviews submission is because the merchant was attempting to spam or submit fraudulent reviews. It does *not* mean we do not accept legitimate reviews.
Reviews are subject to compliance with 1-15 of our policies.
(2) Broadway Photo is not a member and does not advertise here, but, merchants can purchase a
Merchant Membership which gives them the tools and services listed on that page, such as enabling the merchant to view invoice numbers, post public replies to reviews, and other features.
In no way and at no time have we or will we compromise our integrity and reputation by removing legitimate reviews because a merchant pays for membership, or for any other reason - it never has and never will happen.
Some sleazy merchants have signed up thinking that by doing so we would remove negative reviews or allow fraudulent positives - and when they found out differently, they canceled.
Back to Broadway Photo, did you see our admin note at the top of their reviews page?
Quote:
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We detected and disabled 50+ fraudulent "Very Satisfied" reviews for this merchant.
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We have always encouraged our readers to use the contact us link at the bottom of the page if they see suspicious reviews. Emailing us is the best way to submit a report.
*edited for clarification