Check first: BuyDig.com

[NoName7399]

They had a good price, I ordered on the net. Promptly got an email confirming the order and it was in process. It said I'd get a tracking number in 24-48 hours. I got nothing more after 6 days called and they told me the item was not available!

This is NOT my idea of customer service. They did promptly refund my PayPal payment and I ordered from NewEgg with no problems and it was shipped the following day.

So if you want to use BuyDig.com, we sure to call them first.

[frostbitetwice]

This seems to be a general problem with this company...In checking page one, of their reviews, it appears many other consumers have similar complains.

I always advice first time customers to do a pre-order run, by checking for a fast reply to an email (ax at least three questions) and by calling the company directly...

If you encounter problems with either, it maybe a sign not to do business with said firm...

Regarding ,Buydig, there must be some internal "issues" at work, because they do enjoy a very high ratings..

[Stingray99]

I Also had a horrible encounter with beach camera (same as buydig), This was the review I submitted:

On 11/28/08 I ordered three “Sandisk 8 GB Extreme III Secure Digital HC Memory Card” from Beach Camera and paid to have it shipped via Fedex 2nd Day Air. At the time of my order Beach Camera's website stated that the memory cards were in stock.
See Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting
for my invoice

On 12/10/08 Beach camera shipped my order via USPS First Class. During this delay of 12 days they did not notify me that my memory cards were backordered. On 12/15/08 I received my order.
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for USPS label

Puzzled as to why Beach Camera shipped my order via a much CHEAPER, SLOWER and LESS RELIABLE delivery method, yet charged me $37.90 to deliver an 11 oz small box, I opened a inquiry with their customer service requesting a refund for the difference. They refused. My invoice clearly shows that my order is to be shipped via Two Day Air.

What kind of company delays a customer’s order WITHOUT notification when they claim to have stock?

What kind of company ships out there products via a CHEAPER, SLOWER and LESS RELIABLE delivery method (it probably didn’t cost them more then $5 to ship) when a customer PAYED EXTRA to have it shipped via a MORE COSTLY, FASTER and MORE RELIABLE delivery method?

What kind of company refuses to correct there mistake in light of a customer bringing it to their attention?

I will tell you what sort of company this is an UNCARING, DECEITFUL and NASTY company. The pictures speak for themselves.

Take your business someplace else and avoid them like the plague!

[dumamaychode]

HORRIBLE CUSTOMER "SERVICE"

Despite them pasting the fact that all packages delivered with "confirmation" - it is absolutely NOT TRUE.

And it so happens that my fedex package was shipped WITHOUT confirmation, and the package was lost. fedex said its not their fault because they were simply instructed to drop the package

Before I left for Holiday vacation, filled CSR web form to make inquiry with buydig.... NO RESPONSE AT ALL. I did this while waiting for official claim with Fedex

Came back from Holiday vacation. Got a negative claim from fedex (same reason above). Called Buydig and they RUDELY BERATED me for not calling them. (i was out of country, fcker). Then they BLAMED me for being inactive... said I OBVIOUSLY made a MISTAKE when filling out their CSR form because they didnt receive anything.

calling my credit card to cancel the charge. F these guys



This was