TENS Machine Direct

[abinequine]

Don't deal with this company they're obviously frauds. I paid to hire a tens machine for my daughter and they took my money but she didn't receive the machine. They woudn't answer my e-mails and I tried both their sales and customer services phone numbers but couldn't get any answer.

[frostbitetwice]

Do you have a link. Please do not forget to do a review.

[frostbitetwice]

This maybe a case for law enforcement if you paid by check or MO, abinequine.

[Ellie52]

Yes, I had much of the same; I sent back a tens machine asking to pay the difference to obtain a better model. No reply despite dozens of tries to both the phone number on their website, and they don't reply to emails either. I thought they had gone bust, but obviously someone has had the same sort of problem months ago and they are still selling machines. Anyone any ideas how to deal with a firm which simply refuses to admit it exists?

[greg01]

Very surprised to see such bad review, My wife hired a maternity tens with no problems and she also bought a pregnancy pillow and that arrived next day, I suppose all large businesses have issues. glad it went well for us though.

[Ellie52]

I didn't have any problem with my initial order; the machine arrived quickly, no quibbles about that. But once there was a problem (the machine had such sensitive controls that every time I bent over I gave myself an electric shock!) I discovered that the firm suddenly disappeared into thin air. Try ringing the numbers on their website or emailing them; you will soon find that there is no way of contacting them.