Thats there "standard" response when you dont accept there higher charge after the bait and switch, you dodged what so many have fell for. it makes us feel stupid that we fell for such a scam when the warning signs where there. Im glad they did not get you but we were not so lucky.
A CONSUMER SCAM ALERT!!! 1WAYPHOTO.COM IN NEW YORK
ORDER #:53260-99767221-WO
A website called 1wayphoto.com IN NEW YORK, 5409 18TH AVE BROOKLYN, NY 11204 1-800-728-9461 ripped us off, and many others.... we have a receipt for our purchase of $1,996.91 but they charged our credit card $2,959.97. That means they over charged us $963.06. We have already filed a complaint with the FBI fraud division, the attorney generals office and other organizations. There are numerous complaints on file in New York BBB about this company. They sent us cheap equipment that we never ordered, and the equipment did not come from Panasonic, its some cheap knock off brand. We only paid for a camera some high end, high quality accessories, but that is NOT what we received. We want our money back $963.06. We want our $963.06 back, I did research online by typing in fraud and 1wayphoto.com, I read an amazing amount of complaints using the same bait and switch scam on several other customers. So I am not the first, but we want our money back. Times are too hard to loose money off of a scam. We only wanted the camera. They seemed shady when we had to "verify" our credit card security number with a phone call. Most companies can do this from the shopping cart online, thats the purpose of the code so you DONT have to verify the code over the phone. When I talked to Michael he tried to sell me 2 other high priced cameras. I told him no thank you and that we were only calling to verify our credit card. He seemed a bit rude after that point. We paid $147.92 for 1 day delivery and when I got the box it had our camera plus extra items that I never ordered, and the items we did order was not in the box. They tried to trick us into buy extra equipment and accessories and we declined and then they tried to make us feel bad for making the purchase that we did by talking bad about the camera we had just purchased from them, they said that they could sell us another camera that was better, I was firm about the sell because that is a camera that we wanted and was recommended by a friend. The Panasonic AG-DVX100b, all we wanted was the camera. They sent us a receipt for our purchase of $1,996.91 and they sent another email stating we had to verify our credit card. $1,996.91 was all that we had $2,000.00 was the limit that we had on our card, they over charged us by $963.06!!!!!! We ordered a so called Platinum Package Qty:1 $749.99 and there are several items missing from the package.... and the parts that came with the camera are the cheapest parts you can buy. Something you could buy at a grocery store vs a high end camera store. We not only want our money back but we want to prevent others from falling pray to this scam!!!!!
1wayphoto is actually lensesnmore (see this post) which specializes in bait and switch. Read the horror stories about 1 Way Photo (
www.1wayphoto) on reseller ratings here. Per the New York Better Business Bureau:
1WAYPHOTO.COM
Additional Business Names:
1 Way Photo
J & V, Inc
Jack Silver Photo
Address:
5409 18th Avenue
Brooklyn , NY 11204
View Location Map
Phone Number:
(800) 728-9461
Additional Phone Numbers:
(718) 236-3207
Website:
1WAYPHOTO.COM
Complaints filed with the BBB indicate that 1WayPhoto employs bait and switch tactics in order to sell extra merchandise or higher priced merchandise to customers. Consumers report that after they place an order on-line they confirm their order over the phone and that while confirming the firm offers lenses, chargers, and warranties to “upgrade” their orders. When consumers decline to purchase the extra products, they are told the item they wanted is on backorder even though the website maintains that the item is in stock. Consumers who do complete their purchases allege that they are grossly over-charged for their orders. They are sent an incomplete invoice without an itemized list of charges making it impossible to know what exactly they are being charged for.
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