Guess who sent me e-mail today?
Quote:
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Originally Posted by boomj.com Thank you for your most recent order with BoomJ.com, unfortunately at this time we will have to cancel BJ68023. The authorization that was placed at the time you ordered has expired and we will no longer be able to capture funds for your order once it ships. We were experiencing some delays with processing and shipping with some of our orders, which cause a delay to some of our customers. This problem has since been remedied and we are now back on schedule.
We invite you to place your order again if you like, this time with a coupon that will give you $5 off your purchase. All you have to do is enter “boomer753” in lower case when you are in your shopping cart and the funds will be deducted from your total.
We understand and apologize sincerely for the inconvenience this must have caused. This is definitely not the type of relationship we are trying to establish with our customers; you are truly a valuable part of our mission. We understand service is the backbone to any growing business.
We thank you again for your patience and understanding, please feel free to contact us Mon-Fri between the hours of 8-5pm and we will be happy to assist you in any way we can. |
Let's review: we will no longer be able to capture funds for your order once it ships.
Yes, that's absolutely correct, you'll never get any of my money.
This problem has since been remedied and we are now back on schedule.
Yeah, right, sure.
We invite you to place your order again if you like
No, I don't like, and I never will.
This is definitely not the type of relationship we are trying to establish with our customers
Really? No kidding?!?
We understand service is the backbone to any growing business.
So why didn't you ever respond to ANY of my e-mails or telephone calls?
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