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Old 01-29-2008, 12:37 PM   #1 (permalink)
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btrandem is infamous around these parts
www.gobuydigital.com

gobuydigital is the WORST site I have ever bought anything at. It takes about 1/2 hour to get to talk to somebody, If you do get throught, the person is almost always an idiot, a jerk, and very rude. If you ask to talk to a manager, they put you on hold for another 1/2 hour, and you get to talk to somebody even dumber than the last. I placed an order for a TV on Jan 4. They said they shipped in on Jan 7 (though they couldn't/wouldn't give me a tracking number). The shipping was supposed to be 10 days, on the 21st, they said it was scheduled to be delivered by the 22. On the 23, they told me the item had never been shipped and that the order was cancelled. So I askded for a refund and they said it takes 72 hours to process the refund. That was 432 hours ago and I am still waiting for this crappy company to refund me my money. I called them up and after another hour on hold, I asked to talk to their billing department and they refused.

NEVER order anything for gobuydigital.com. They are a bunch of crooks and they only hire morons.

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Old 01-29-2008, 12:59 PM   #2 (permalink)
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Welcome to RR.

Besides the low ratings here at RR. The current BBB report says,
Quote:
Business Contact and Profile
Name:
GoBuyDigital
Phone:
(888) 284-6289
Address:
28 Court St., Binghamton, NY 13901

Business Category:

Gifts - Internet Shopping, Television, VCR & Electronics-Dealers & Service
eMail:

info@gobuydigital.com
BBB file opened:
October 31, 2007



Based on BBB files, this company has an unsatisfactory record with the BBB due to unanswered complaint(s).

Our file contains a pattern of complaints from consumers who report delay in delivery or non-receipt of ordered merchandise. Other consumers report that when they received their TV, they were refurbished, not new, as advertised. Complainants state that after they completed the order the company contacted them and required additional charges. Consumers who tried to reach customer service report their calls and emails were not answered, or that they were treated rudely.
If you paid by CC then contact your CC company.
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Well, if crime fighters fight crime and fire fighters fight fire, what do freedom fighters fight? They never mention that part to us, do they?
-George Carlin

Last edited by nomaxim; 01-29-2008 at 01:02 PM.
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