BUYERS BEWARE!
www.TechonDigital.com and
www.TheDigitalNerds.com are FRAUD!
DON"T BUY FROM TheDigitalNerds.com or TECHONDigital.com
I just filed a serious complaint with the BBB about TECHON Digital (
www.TECHONDigital.com ), and The Digital Nerds (
www.TheDigitalNerds.com) about their unethical and illegal tactics of offering low priced items without fulfilling orders unless they throw in extremely high priced accessories (Their high pressure telemarketers will call you and try to sell you accessories before they even think of mailing it to you.... They'll find some reason not to send it to you if you don't by any accessories...)
On Jan. 02, 2008 I order a (JVC Everio GZ-MG555 5MP 30GB Hard Disk Drive Camcorder) from
www.TECHONDigital.com . $389 for the camcorder and $14.90 shipping. Full price:$403.90 Order ID: 910***. The site said it would be shipped out in three days. Today, Jan. 3, 2008, I received a phone call from TECHON Digital trying to sell me many accessories. During our conversation the sales associate offered me a "US version of the camcorder I ordered." I was confused. The English only site and description page doesn't say anything about the camcorder not being English:
http://www.techondigital.com/product...ductid=GZMG555 The associate (James: 800-958-0054 ext 201) told me that the camcorder I ordered and they were sending me is a "grey market" item. I told James that it doesn't or never stated grey market, which I never heard before, anywhere in the item description, on the website, or during the transactions, emails, or receipt. James told me the camcorder and instructions I ordered would be in Japanese. I was confused. There entire website is in English. James told me that the "hidden" policy is on their policy page. I looked over the entire website, all my transactions, all emails and couldn't find anything that stated my ordered camcorder would not be in English or the words grey market. After searching awhile, I found the words grey market hidden in their "Return Policy", not their Store Policy. James became very rude and hung up and canceled my order. What kind of scam are they running. I have copies of my order and their policy page with the words grey market only hidden in their return policy online. I even talked with management and another associate. All were rude. It was like they had this grey market conversation rehearsed.
They are using an unethical, misleading, and hidden policy to reach customers they wouldn't normally reach by listing grey market prices under all their items. TECHON Digital's management even told me they weren't an English company to attempt to avoid my reasonable arguments. I found them, via you, to be a New Jersey based company. Although my order is canceled without my permission, I still want to pay for what I ordered:
http://www.techondigital.com/product...ductid=GZMG555. I am extremely angry with this company and its illegal and misleading way of selling merchandise. I gave them my personal contact and financial information to receive an English item as described. If anyone buys the same camcorder I did, they'll be just as angry. Please tell me what I can do.
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BBB FYI:
I searched TECHON Digital and TECHONDigital.com names on the web and it came up with numerous complaints. Some were the same complaints I had. Here are a few sites that come up when I search 'TECHON Digital": THERE ARE THOUSANDS MORE COMPLAINTS JUST LIKE THESE!:
http://www.ripoffreport.com/reports/...off0293573.htm http://www.ripoffreport.com/reports/...Off0286866.htm http://www.epinions.com/msg/sec_~for..._id_~145/pp_~6 http://forums.cnet.com/5208-7593_102...geID=262773 2 http://forums.cnet.com/5208-7593_102...hreadID=273339 http://www.resellerratings.com/forum/t130651.html http://www.epinions.com/msg/show_~th..._id_~145/pp_~6 http://sg.answers.yahoo.com/question...1134523AABOVW5 http://www.ripoffreport.com/reports/...Off0287668.htm http://www.rv.net/forum/index.cfm/fu...g/20655739.cfm http://www.resellerratings.com/forum....php?p=1146889 http://www.badbusinessbureau.com/sea....asp?q1=36&q2= http://malaysia.answers.yahoo.com/qu...1134523AABOVW5 http://onlinesellercomplaints.blogspot.com/ http://alpha-forums.cnet.com/5208-75...73339&start=15 http://blogs.mercurynews.com/consume...m_artists.html http://forums.cnet.com/5208-6142_102...93 8&tag=mcnt
And you should avoid Everyprice.com
People report that it is impossible to post a bad report on Everprice.com
Guess who controls it?
TheDigitalNerds.com, TECHONDigital.com, DigitalSuperDeals.com, WaWaDigital.com, StargatePhoto.com, Starlight.com
Are just a few of the aliases they use.
Yep....all of the above.
Just one big family.
http://blogs.mercurynews.com/consumeractionline/page/6/ http://au.answers.yahoo.com/question...nfo-K79CqU25aa
ANd many more under their aliases....
TECHON Digital names was changed in July 2007 to avoid all the bad press. I'm sure a search for Digital Nerds, TECHONDigital.com's old names, would come up with a lot of complaints to.
AND THOUSANDS MORE COMPLAINTS... (Just type their company name in ANY search engine... Techon Digital and The Digital Nerds have been commiting fraud for years!)
From the many online complaints, including mine, I concluded this:
TECHON Digital , aka Digital Nerds , aka
www.TECHONDigital.com , and
www.TheDigitalNerds.com ... offer fake prices to reel in customers with overpriced accessories via high pressure telemarketers and then finds ways to stop the sale if the person doesn't buy any offered overprice accessories from their high pressure telemarketers that always call immediately after the order was placed. On most, not all, of their items, TECHON Digital follows through with orders that include high price accessories, but not with orders that don't. They only make money if they sell accessories. They lied to me about the grey / gray market thing. I contacted JVC. JVC doesn't sell via grey / gray market. It is either US or it is not. JVC's model numbers are also determined by country. It is a scam. This is definitely criminal. STAY AWAY FROM
www.TECHONDigital.com TECHON Digital (BEWARE!) and The Digital Nerds
www.TheDigitalNerds.com (BEWARE!)
Outcome Request Not Provided:
To TECHON Digital,
www.TECHONDigital.com :
info@techondigital.com ,
devel19802000@yahoo.com
Please sell me your English/US JVC Everio GZ-MG555 5MP 30GB Hard Disk Drive Camcorder,
http://www.techondigital.com/product...ductid=GZMG555 as advertised for $389 + $14.90 s/h. And update your website and all item descriptions to show that all or some items are grey gray market. Also, please explain to all buyers what grey market means.(IE. It doesn't use US instructions or doesn't operate in English.) Hiding your unethical and highly used "grey market" policy in your return policy is wrong and probably against the law. You canceled my order without permission. Your company should be investigated for fraud. You are committing crimes! How do you get away with hurting all these people! Techon Digital ,
www.TECHONDigital.com is EVIL!
Techon Digital ,
www.TECHONDigital.com replied rudely to this request.
DON"T BUY FROM
www.TheDigitalNerds.com (800) 958-0054 or
www.TECHONDigital.com BEWARE, (877) 425-9933, FRAUD, SCAM, CRIMINALS, ILLEGAL, BBB INVESTIGATING, VERY RUDE, SELL JUNK, NY, NJ, CRIME, NO WARRANTIES, GREY MARKET SCAM, HIDDEN GRAY GREY MARKET POLICY SCAM, YOU WON'T RECEIVE ITEM!
DON"T BUY FROM
www.TECHONDigital.com , BEWARE, (877) 425-9933, FRAUD, SCAM, CRIMINALS, ILLEGAL, BBB INVESTIGATING, VERY RUDE, SELL JUNK, NY, NJ, CRIME, NO WARRANTIES, GREY MARKET SCAM, HIDDEN GRAY GREY MARKET POLICY SCAM, YOU WON'T RECEIVE ITEM!