C. Crane radio seller inattentive

[mmarv]

Big reputation radio specialist won't answer e-mails.

I don't know if this how they provide service after the
sale or not, but buyer beware.

[Atomic Rooster]

If you are talking about the C. Crane Company Inc.. I'm surprised. They are known as having execellent customer service. But then, this is the weekend and most companies don't reply to emails except during normal business hours.

[mmarv]

My first request was not on a week-end, nor my follow-up a week later.

This is now two weeks later and still no reply.

As I said, "buyer beware".

[nomaxim]

Have you filed a complaint with the BBB?
You can do so here; https://odr.bbb.org/odrweb/public/GetStarted.aspx

BBB report;

Based on BBB files, this company has a satisfactory record with the Bureau.

The Bureau processed a total of 2 complaints about this company in the last 36 months, our standard reporting period. Of the total of 2 complaints closed in 36 months, 1 was closed in the last year.

Have you left a review here at RR?
http://www.resellerratings.com/store..._Radio_Company
Current rating here is a 5/10. Looks like they got three bad reviews over the last three years, and had three good reviews before that back too 28OCT2002. Hence the even 5 rating.

[frostbitetwice]

Originally Posted by mmarv

Big reputation radio specialist won't answer e-mails.

I don't know if this how they provide service after the
sale or not, but buyer beware.

Good to have you hear at RR, marv. Before I order from a new etailer I send them an email with three questions. If they do not answer I take the precaution and do not do business with them.

[ihateidiots]

If you are so worried about non response via email why don't you pick up your phone and call C.Crane direct at: (800) 522-8863

Duhhh....instead of bitching like a little baby. CCrane rocks. Not sure what your problem was, but obviously you seem like the type who's just a "complainer" anyhow....

ihateidiots,

We treat each other with respect around here so lose the 'tude or we'll lose you.

[twistedbrntucker]

Originally Posted by Lara RR

ihateidiots,

We treat each other with respect around here so lose the 'tude or we'll lose you.

Since he registered today and this was indeed his first post, I am to believe this was his intention all along.

[frostbitetwice]

Originally Posted by ihateidiots

If you are so worried about non response via email why don't you pick up your phone and call C.Crane direct at: (800) 522-8863

Duhhh....instead of bitching like a little baby. CCrane rocks. Not sure what your problem was, but obviously you seem like the type who's just a "complainer" anyhow....

Originally Posted by Lara RR

ihateidiots,

We treat each other with respect around here so lose the 'tude or we'll lose you.

Thank you Dr Lara, for putting your foot down..Ihate, your post adds nothing to this discussion..

[twistedbrntucker]

Originally Posted by frostbitetwice

Thank you Dr Lara, for putting your foot down..Ihate, your post adds nothing to this discussion..

Actually the troll did make a point, crude as it was. Calling, instead of emailing, might have had a better response. Perhaps CCrane's spam filter may inadvertedly dumped the OP's emails.