Don't trust Memory Suppliers.com

[csoltko]

Memory Suppliers called me and explained to me why I didn't get the exact compact flash card I had ordered. They were all out of stock and had not updated their web site. They shipped me a substitute memory card which I did not want. Memory Suppliers has now re-credited my VISA account for the purchase price and the two additional return postage costs.

They told me that they had gone back and searched their warehouse for the specific Lexar Media Pro Series 1G 40X with WA and found a couple of 512MB Lexar Media Pro Series compact flash cards which they will ship me at no charge due to the inconvenience I had received.

The phone call I received was very professional and I believe that they wanted to correct my problem as soon as they were made aware of it.

[Toddis]

I wasn't too impressed with them either. Ordered a sd card a couple of months ago and they sent me a defective one. Asked for refund. Instead of happily agreeing, they apologized and said they would replace it with new one.

Ok, I went for it. I sent in defective product, and instead of sending a new in package working product, I think they sent the defective one off and had it fixed. (hafta be patient, they are about the slowest online vendor I ever ordered from)...Instead of 3 day turn around like their site says, it was another two weeks.

In addition, I had to pay postage, and on their site, it says they will pay for rma postage. I was really pissed with them, but let it go... until I came across this thread which reminded of them.

[amaroq3]

Hi csoltko and Toddis. I'm sorry you two are having/had to deal with this company. I hope everything works out for ya csoltko.

[memorysuppliers]

csoltko,

Once again I apologize about the inconvenience that was caused. By now you should have received the merchandise, if for some reason you did not, please feel free to contact me directly.

Toddis,

I am sorry to hear about your unsatisfactory experience with MemorySuppliers.com. Please contact me directly and I guarantee that your issue will be rectified right away.

Once again, my direct contact is 800-979-9707 Ext 227 or via e-mail yan@memorysuppliers.com

[amaroq3]

Word to the wise folks, if you contact the dude above, make sure you do it through email or record the call.

Protect yourself!