STAY AWAY FROM UNBEATABLESALES.COM

SellYourStuff · 03-26-2007, 01:10 PM

A warning to all members here, stay away from unbeatablesales.com . I am going through a nightmare with them right now. I placed an order for over $500 on February 19th 2007, they emailed me a week later and told me my purchase was on backorder until the end of April! I kindly asked for a refund and they said if I waited I could get 10% off, I told them no and to send a refund. I have since called them 5 times, talking to someone twice and both times telling me I would get a call back, and emailed 5 times to have no reply or refund sent. I finally did a charge back on my credit card. Again I warn everyone to stay away from unbeatablesales.com they are a horrible business.

frostbitetwice · 03-26-2007, 02:54 PM

Sellourstuff, there are four Very Dissatisfied reports now make it five. All four, including yours, have the same MO delay, delay and more delay. Maybe this outfit (misfit) is run by lawyers. Or maybe they are waiting to have their CC approved so they can order your order.

azurevirus · 07-06-2007, 01:32 PM

just wanted all to know my experience with above company...I ordered through Amazon.com a drawing table which they got through Unbeatablesales,inc..( one of their third party sellers)..it arrived yesterday, only for me to find after opening it to assemble it that all the (hardware..a couple major pcs and last but not least ..the Directions/instructions were not included..I notified Amazon.com about this in which they instructed me to notify Unbeatablesales..which I did by phone..left a msg on the ph,..going on two days now..after reading some of these reviews I dont much expect a reply now..thing is..so much of the drawing table isnt there I cant "cobble" it up to make it work..now before table arrived..I made another possible mistake and ordered a stool for the table on their site..only after getting my order verified by two women..the next day I was called by a guy there saying that was out of stock..I cancelled the order..now whos taking bets that I will get charged for that chair on my cc anyway?

lhaw · 07-17-2007, 03:06 PM

They are using Amazon to make money on shipping costs & on returns. Not only that, they are incredibly rude.

Peter Cornstalk · 07-18-2007, 06:51 PM

Is this them? http://www.unbeatablesale.com

nomaxim · 07-19-2007, 07:47 AM

Quote:

Originally Posted by Peter Cornstalk

Is this them? http://www.unbeatablesale.com

If it is, then here is the BBB report.

Quote:

UNBEATABLE SALE.COM, INC.
195 Lehigh Avenue Suite 5
Lakewood, NJ 08701

Original Business
Start Date:
1/1/2004
Type of Entity: corporation
Principals: Eli Fisher, President
Local Phone Number: (888) 657-8436
Fax Number: (732) 363-5666
Membership Status: This company is a member.
Date Joined BBB: 1/25/2005
TOB Classification: Furniture-Retail
Additional
TOB Classification(s): >Kitchen Accessories
>Home Design & Planning
Web Site URL(s): http://www.unbeatablesale.com
......
BBB Membership
This company has been a member of this Better Business Bureau since January 2005. This means it supports the Bureau's services to the public and meets our membership standards.
.....
Customer Experience
Based on BBB files, this company has a satisfactory record with the Bureau. Any complaints processed by the Bureau in its three-year reporting period have been resolved. The number and type of complaints are not unusual for a company in this industry.

You can file a complaint with the BBB here; https://odr.bbb.org/odrweb/public/GetStarted.aspx

eddiendawood · 07-25-2007, 09:23 PM

For myself, I like to shop and even more online. I have purchased items through e-retailers suchs as eBay, Amazon, CDUniverse, Walmart.com, Buy.com, and many more. This was the first time I have purchased something through PriceGrabber.com with UnbeatableSale.com. Unfortunately, my experienced was one of the worst that I have had in my life. They first had told me the item was backordered until September '07, and gave me the option to cancel the order, which I did. I originally called them because I wanted for them to charge freight to my company's account. Then a few days later they contacted me (UnbeatableSale.com's CSR "Amanda Torsiello) saying, we are sorry, but we did have the item in stock and went ahead and shipped it to you and charge my credit card with the total costs of the item and $18 of freight! (Which is funny because I ship medium sized packages all the time at my work and all we charge is $8 to $10)I had to pay one of my untility bills previously which made me overdraft 5x times! Now I owe my bank over $250 dollars! I had called Unbeateablesale.com to return the package but they said they were unable to provide me a refund check. I had spoken with two rude CSRs, then I asked for them to transfered me to the CSR Manager's "Tonian Williard", which she also was very rude, unhelpful, unprofessional (And should be demoted). As a Customer Service Representative myself I will never buy from Unbeatablesale.com and I will very strongly as a valued customer that Pricegrabber.com should not endorse or promote any of UnbeatableSale.com's products or services. Sincerely, Eddie Castro (A disappointed customer).

cybershopr · 12-08-2008, 05:35 AM

I would think that as long as you received a refund there isn't much to complain about. And as for getting anything back from Amazon, I learned a long time ago to just see whom Amazon is using and order directly from them. And, as hard as it is to believe, the s/h is exactly the same as what Amazon charges.

I have always found Unbeatable Sales great to deal with - both in emails and their live customer service people.

And as far as billing the freight charges to the company where you work, is that legal? It must have been a heck of a charge to have cause THAT much damage in your checking account. I guess having your company pay your freight charges is just bad karma.

kellylkwd3 · 12-13-2008, 05:21 PM

I purchased a telescope for my son. not only did it take me 3 months to get it, when we received it parts were missing,i live about 1/2 hour from there "corporate offices" I spoke to someone in c.s who said I could bring it to them and them would credit me instead of mailing it back. I tried 4 times to return this broken item they were closed for 2 days for a jewish Holiday
(which noone told me about when I called the day before) they are not open on saturday which I found odd and on the 4 day I got there about 8:55 I was told they open a 9:00 only to sit it my car for 45 minutes (along with their employees) waiting for someone to open the door.

Not how I would do business

lenjack · 12-14-2008, 09:55 PM

The Jewish sabbath is on Saturday. Jewish owned businesses often are closed Saturdays for that reason. To be more specific, sabbath begins at sundown, Friday and ends at sundown Saturday.