Credit Card Scam By Chase/Amazon

[shawnwmodel]

I never thought I would be the one to complain about anything, "just follow the rules and everything will be alright".

People who have an Amazon credit card issued by Chase/Visa beware of the SCAM by this credit card company.

In July I got hit with an "Over Limit Fee", something that has never happened before with any other of my credit cards, I called them up spoken with a young lady and ask her to deny payments that put me over the limit my credit so I won't get hit with the fee again, as she went on to do this she told me that this option was not automatic and credit card holders needed to call in to have this "deny of payment when over the limit" option, good thing I called... Well... you guys guessed it, I got hit with a late fee 7 months later (I found out today) because I over charged. I thought that was not possible since I called 7 months earlier to have this option put in.
After 2 reps, one named Mark, that told me to pay up and call another time because HE CAN'T FIND ANY RECORDS of my transactions that included over limit fees, and then Sandra who transfer me to the account manager. After I explain my situation to the account manager Sam Smith from the Springfield Missouri branch, he told me that my finance charges put me through the limit. I went on to explain to him that even with finance charges I would be $10 shy of the limit, SO HE STUMBLED A LITTLE WITH HIS WORDS, and then said that he would not waive the fee, since it over charged there is nothing he can do, he goes on to explain that they do not hold back customers back form their purchases... But ladies and gentlemen keep in mind that 7 months before I asked, was offered and took the option of denying my payment when my credit card reaches or goes beyond my credit.
My last few sentences to him was, wow, American Express, Discover never did this, the account manager fired back and said, " WE ARE NOT AMERICAN EXPRESS!".

"Of course you're not, you don't provide the services that they do".

So how does a credit card company like this get away with this type of fraud?! They tell you one thing and do another just to make a couple of dollars. How can anyone trust this credit card company when they are not credible in what they tell you? Unfortunately they can't or refuses to answer that, maybe someone can help.

If anyone can help I would greatly appreciate it, a corporate address will be nice. The only thing I found is an address for payment.

[frostbitetwice]

Sorry to hear about the problems. I have been with JPMorgan Chase, now for some 22 years and had the same issue with them recently. I have only check writing privilege and I used the maximum limit only to be charge with exceeding the limit. I informed them they can have either the fee or me. The charges were reversed.

Chase was an excellent company back in the 80's. After three mergers and with the last in which it was acquired by JP Morgan the company know as Chase, frankly does not exist. GL, Shawn

Address:
JP Morgan Chase & Company
270 Park Avenue
New York, NY 10017

Phone:
(212) 270-6000

Email:
JPMCinvestorrelations@jpmchase.com

Web site:
www.jpmorganchase.com

CEO:
James S. Dimon

[Steve R Jones]

Have you since sent in a payment so that the finance charges don't get you close to the limit...Keeping better track of what your balance is and NOT using the card will help too.

Are you registered online with Chase.com/Amazon? If not, sign up here: Start Online Banking Now.

Once you're in, you can configure personalized alerts to notify you via email of such things as when:

- A payment has been posted to this account.
- More than ($____ USD) is charged to my card for a single transaction
- My available credit is less than ($ ____USD)
- My available credit is less than ____% of the credit limit.
- My balance reaches ($ ____USD)
- My payment is due in ____days.
- No payment was received for this account.

Also, request a credit limit increase which will give you a better debt-to-credit cushion (which will also help your credit score) but only if you do not spend more on the card. Stop using the card like Steve suggested and if you must have revolving debt, try to keep your balance/s at no more than 30% to 50% of your credit limit.

[shawnwmodel]

Appreciate the advice from everyone, and I understand the precautions. But this is also about the fact that I was told one thing and they did another. It wasn't even a miscommunication, the account manager/supervisor even admitted that I opted for the deny of payment if I ever exceeded my limit and yet still refuses to take back my over the limit charge. It's like a vendor offering their customers free shipping but then charges them for shipping and refuses to refund after the charge...

Originally Posted by Steve R Jones

Have you since sent in a payment so that the finance charges don't get you close to the limit...Keeping better track of what your balance is and NOT using the card will help too.

I made my payment in full and on time, that is why this is so aggravating.

[Peter Cornstalk]

That is pretty normal for credit card companies to have catches, especially the zero percent interest cards. If you are late on a payment, the zero percent goes to like 28% interest. If you go over, they have over limit fees.

You have to read the fine print... that it how they make money when you don't follow the fine print to a T.

If you miss a payment, tell them you were in the hospital!

I had a Chase card that was Zero Percent purchases but due to a mixup on another card that was supposed to be canceled, they canceled the wrong card. So when I got it straighted out, I got a new card and it was only Zero Percent balance transfer and I was not aware of it. I did not have the original information to prove that I originally applied for a Zero Percent purchase card.

Anyway, I put a new John Deere 4-Wheel Steer yard tractor on it and then noticed I was getting charged interest. So I paid it off because I didn't want to pay the interest. Well they tried to charge me more interest the following month for the time it was on the previous month and I was mad and flat out told them I AM NOT PAYING IT. So they took the interest off. LOL

[frostbitetwice]

Here is more bad news about Chase.

http://consumerist.com/consumer/comp...ays-236130.php

[Peter Cornstalk]

Yep these Banks have lost their minds.

Bank of America is issuing $500 limit credit cards to illegal aliens with no SSN#

Wells Fargo is supplying home mortgage loans to illegal aliens.

Unbelievable!

http://tinyurl.com/3anjnq

[jamescase13]

Chase bank is a scam, they lost 3 billion with the enron scandal, and I bet you there using us to hide the real numbers and are just a stack of cards ready to fall. I have carried around 10-20k in credit card debt for years, and have never been over charged like chase. I have fixed rates, and the banks like me because they do earn interest, but they always get the money back. Chase is outta there minds. They rasied rates on good customers to 29.99 and for no reason whatsoever. They of course are leaving chase, and guess what, I bet the bad customers will stay, but never pay back. I missed my payment 1 day, btw, i checked my bank says it was rec on the due date at 3pm, chase own policy says 4pm is the cutoff, yet the check was posted the next day, and 39,99 fee and a 29,99 interest and even after payment, they said, no, sorry 29,99 sticks. So I left. NEVER SHOP CHASE NEVER NEVER NEVER
They lost money in enron and are a stack of cards ready to fall. 3 billon or more.

[jamescase13]

The reason, the only reason that makes any sense at all, is there cooking the books for there stockholders. For example, you owe 10k to chase. they report in there quarterly report 10k loaned to you. After a few weeks, you get a huge charge, and they change your % to 29.99 because your credit file (bs) So, you close the account and payoff the entire balance. Now, though creative accounting, they can trick the investors, and report that you owe them 10k, but also report the 10k you just paid off, in there coffers. In effect, doubling there money on the books. See?