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Mediasoftware.com
This reseller of software, located in Park City, Utah is not to be trusted.
I purchased over $300.oo in software from this outfit, who in my opinion, did nothing but try to scam me. Part of that software was Corel Office Suite. It was dated by one year and was priced at $99.oo. There was no asterisked after the software or price.
When I tried to install it I had nothing but problems and could not load the application on to my computer. After numerous installation attempts I called Corel. When I described the produce and my problems, the customer service women ask me, " what kind of computer do you own." When I told her I have a self-built she said I was "ripped off". The software was designed only to work with a Gateway computers.
I called Media Software and explained the situation but all they said was no returns or refund after thirty days. I called again shortly thereafter and they finally relented saying they would issue a refund. I sent the software back and waited. Two weeks went by, a month since I first called and no refund.
I called back and the department that issues refunds had no idea what was up. I filed a complaint with the Salt Lake BBB and waited four more weeks only to have the company not respond. I called Media Software again, I hear the same old promise that the refund is being process and you will have it shortly. I gave them one week and at that time filed a complaint with the Minnesota Attorney General's Office.
After being contact by the AG, only then did they issue a credit to my credit card account.
Please do not patronize Media Software because they bulk sell software which may not work on your computer. If you are due a refund they will drag it out into many weeks, if not months. Media Software, out of Park City, Utah is rated an AVOID !!!!!!!!!!!
Last edited by frostbitetwice; 01-14-2007 at 09:44 AM.
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