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Old 12-16-2006, 07:07 PM   #1 (permalink)
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ElephantCellular are NOW scammers?

A while ago I bought my Samsung SGH-D900 off their website and it was shipped to me very fast. A+ service. However, when my phone started acting funny I sent them an email inquiring about my one year warranty through them. Never got an email response. I tried talking to Samsung about it but it's not in the US yet so they didn't have any information on it. I decided it would probably be safer to go through Samsung anyway to get my new one so that was it would be the newest firmware so I never sent an email back asking for clarification.
About 4 days ago there was a pricing error on their website and I was able to snag a iMate JAQ for $0.00 with $17 tax and shipping. I bought one and seconds later the offer was down. I expected them to just cancel the order, but they didn't. They sent me a confirmation email telling me that it would be shipped tomorrow (a few days ago). The next day it wasn't shipped so I waited another day and it still wasn't shipped. I went to their support section of their site and sent an inquiry through the website and got an email saying that I would receive a response shortly. I didn't. At least I would like that money back since they most likely aren't going to honor the price.

What should I do?

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Old 12-16-2006, 10:53 PM   #2 (permalink)
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Ask them to refund the money and if they don't do it, call your credit card at the number on the back of your card and file a dispute and charge back on them.
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Old 12-17-2006, 08:58 PM   #3 (permalink)
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That is most likely what I'm going to do- I'm just trying to warn others.
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Old 12-18-2006, 12:49 PM   #4 (permalink)
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Dark, why did you buy a cell phone on line?
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Old 12-18-2006, 10:46 PM   #5 (permalink)
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..Why not buy a cell phone online??
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Old 12-19-2006, 08:34 AM   #6 (permalink)
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Dark, I would only buy a cell phone on the web if I had a chance to handle it in person. There are too many considerations in buying such a product. It is not like buying a memory stick.
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Old 12-24-2006, 02:19 PM   #7 (permalink)
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By now it is clearly evident that they aren't going to send the phone. I'm going to get my money back through my bank.

P.S. The Contact number on their website isn't theirs!
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Old 12-25-2006, 10:29 AM   #8 (permalink)
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Is this the store?
http://elephantcellular.com/

You can add it here: http://www.resellerratings.com/new_seller.pl. You'll receive a notification email when the store has been listed, whereupon you can submit your customer review of the facts.

Please ensure your review complies with 1-16 of our policies: http://www.resellerratings.com/terms.pl
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Old 12-27-2006, 08:24 PM   #9 (permalink)
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Yes that is the store. I just submitted a review right now.
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Old 01-28-2007, 07:50 AM   #10 (permalink)
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Hi,who here know a good site where I can buy unlocked cell in wholesale prices?
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