» 
Do not buy from Monarch Computers!!!
Buyer beware!!! I placed an order in late July for a cpu and graphics card...after about 2 weeks and I still haven't recieved my items, I called them to find out what the problem was. They said (and it made no sense at all) that the graphics card I bought was out of stock and they were not going to carry it any more...but they had to wait for the card to come in before they chould at least ship the cpu. That was about the dumbest thing I have ever heard....but, when I asked about why they didnt send me an email or phone call about there grachics card problem, they just mumbled some lame excuse.
So, I told them that I was building a computer and these 2 parts were the last items I needed to finish and that I was pretty upset because I waited those 2 weeks for nothing....I wanted a refund. On Aug 7th I recieved a cancel order number...since then, nothing.
Almost 4 months have passed and they have about $880 of mine. After a LOT of phone calls, they just said that "I must have fallen through the cracks". So, I have since then filed a compalint with the BBB and disputed the charges with my credit card company (which takes 3 months for the investigation). So it looks like Visa will stongarm them to return my money sometime in Jan.
So again, buyer beware.
| 
Linear Mode
