DO NOT BUY FROM EASTPORTERS.COM!

[myriad007]

****STAY AWAY FROM THESE SCAM ARTISTS - AND CAREFULLY READ THE FINE PRINT ON THEIR WEBSITE!!!

I purchased a Panasonic PT-AX100 on the 9th of October and received it a few days later. When I looked in the package I discovered to my dismay that it was a Japanese model, and I mean a truly Japanese model with Japanese remote, Japanese On Screen Display, Manual, etc. When I called Eastporters to ask them why they had sent me a Japanese model they told me that they only sell stuff from Japan, with Japanese warranty etc. So if it breaks down you have to ship it BACK TO JAPAN to get it repaired etc. When I told them that I wanted an English OSD they said it was clearly labelled on the website as a Japanese only OSD projector (it was'nt when I added it to my cart), so I went back to double check and lo and behold, the website had been updated and clearly stated, 'no englsh OSD', in big green letters beside the item (hmmm). When I asked the Eastporters guy when they put the disclaimer up he said it had been there all the time (!), whatever.

Anyway to make a long story short, I asked for a refund and was told they would deduct 15% (later reduced to %10 when I bitched about it) because the product was now no longer in 'saleable' condition even though the product was never even taken out of the carton!

I returned it at my cost and waited 3 agonizing weeks to see if I would get my money back from these scam artists!! Yesterday they refunded me $1,974.10 (October 31, 2006) less $220 for 'Re-stocking'.

I have been purchasing items on-line for years, but this is the first time I have ever been burned. I am thinking of starting a website: eastporterssucks.com to collect other stories from people who have been scammed by these guys.

TAKE MY ADVICE AND BUY SOMEWHERE ELSE!