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Old 10-10-2006, 07:03 PM   #1 (permalink)
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Instructions on how to deal with any sub'standard retailer.

Internet Fraud Complaint Center (IFCC) Online Complaint Form Available
This is the main Internet crime report centre in the USA. It is part of the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).
http://ic3.gov/ *

Federal Trade Commission (FTC) Online Complaint Form Available
The Bureau of Consumer Protection protects consumers against "unfair, deceptive, or fraudulent practices" from businesses. It also has the Bureau of Competition and the Bureau of Economics for antitrust and other violations.
www.ftc.gov

U.S. Postal Inspection Service Online Complaint Form Available
This is the main mail fraud report centre in the USA. It covers only violations committed through the U.S. Mail.
www.usps.com/postalinspectors

Better Business Bureau (BBB) Online Complaint Form Available
There are lots of information on frauds and scams, plus an online complaint form to report fraudulent activities.
www.bbb.org

Federal Bureau of Investigation (FBI)
There are lots of information about frauds and scams, and how you can protect your identity and credit card information from thieves.
www.fbi.gov

National White Collar Crime Center (NW3C)
Similar to the FBI website above, there are lots of information about frauds and scams, and how you can protect your identity and credit card information from thieves.
www.nw3c.org

Computer Crime and Intellectual Property Section (CCIPS) of the Criminal Division of the U.S. Department of Justice
Another website with lots of information about frauds and scams, and how you can protect your identity and credit card information from thieves.
www.cybercrime.gov

*link corrected

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Old 10-21-2006, 02:49 PM   #2 (permalink)
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Additional actions to take:

Contact your credit card company to initiate a chargeback/reversal of charges.

File a complaint with the Attorney General in the state where the store does business.

Report the store to their web hosting provider to take their site down (caveat: scammers will likely just open a new site, which will not have a record).

If anyone has an official/legal anti-fraud resource outside of the U.S., please email it to me so it can be added to this thread.
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