ok, i check out the site again and logged onto the live support. everything ran fine and other than a 5 min wait after the first question the guy was very helpful. below is my convo with 'Justin'
"Jonathan: is there a place that expaints the 'Bill Me' option a little better?
such as when you are billed and what payment types are accepted.
thanks
You are now speaking with Justin of Support.
Justin: thx for asking
Justin: the bil me is basically the option for buyers who sign up for our coyotego credit card
Jonathan: ok, i heard yall were getting an option to help people pay once they got their shippment in and was not sure how that worked. is that the only way?
Justin: no PayPal works aswell
Jonathan: so paypal bills after i have recieved the item?
Justin: paypal bills within 24 hours of when the order is placed
Justin: credit cards and coyotego cards are billed after
Justin: after item is shipped*
Jonathan: ok, one more question. do you accept visa
debit cards
It looks like CoyoteGo is finally getting things on the right track. After going through my credit card company to issue a chargeback they finally have cancelled my order and will be refunding my money. Their representative was very polite and apologized for any inconvience.
I believe they are trying to resolve any customer problems/disputes and hopefully will get things operating more smoothly for future customers.
If anything else turns up I'll be back with more info!!
Concerning the prices, I spoke with someone who I think was, at least, partially in charge. He informed me that they will always have low prices, but the item with the low price will be rotated. THis draws people to the website.
i too have made a purchase from this coyotego.com and it too was a 60gig ipod made my purchase on june 24th received a confirmation email on same day. received another email on the 27th saying ship in 4 - 7 days then. on the 38th i received another email stating it would be 2 - 3 days to ship. i was thinking kewl i had my reservations about this method of purchase was feeling pretty good. now it has been another 4 days since got my ship in 2 -3 days no word no info no nothing from coyotego was feeling pretty nervous thought i would look up any info i could. boy i was nervous now im terribly frightened that this may have been a big mistake after reading that everyone else is having same difficulties. will attempt to call monday morning not very hopefully after reading everyone else's post's regarding phone calls seems a bit gloomy. i am wondering if any of the posts saying they have received theirs are bull. perhaps im just paranoid. wish i would have seen this forum before purchase i would not have purchased if i had read even just a couple of these. trying to remain hopefully as can be i guess wew will see already notified my attorney and made bank aware told just to wait for now we will see best of luck to all of us. (coyotego please let me now what is going on with my order)
happysidd,
they are legit. I also was very skeptical, but it just took some time. You can read my review on the resellerratings page. Its the third one, the positive one. Please let me know if I can put your mind at ease in any way. They are legit. It seems that their biggest problems are longer processing times and this website. I was included in the skeptics who got a little too frightened early on. This website has caused many to be more frightened than they should be.
I also agree with Goldie79, it may take more time than anticipated, but you will get your order. Coyotego is young and just getting into the swing of things. Hang in there!! All is legit...it is coming!!
My Ipod has shipped and I am able to track it via UPS. They are legit, they are just a little slow getting started. I have to disagree with goldie79 though, that this website is making people more frightened than they should be. Prior to finding this site I could find nothing on this company, so I would be a lot more nervous hearing nothing. Here at least Jaliber could post in defense of his company and ease our fears a little bit by explaining their situation.
Linear Mode
