Customer review is a form of advertisement to promote sales. If buy.com will only post positive customer reviews and removes others, then this is a false and misleading advertisement. This could be a class action suit against buy.com just get 2 other people along with yourself to form a class. You have to request help from an attorney first, attorney can not just come to you to initial case. Again,
www.FTC.gov has authority to legal matters not BeggarsBB. Tommy