well if you wired the funds. It will go through the Bank of New York first.
1. Their phone number is 315-765-4208, I spoke to the supervisor there, her name is Kara Widrig. (Lets all talk to her and see if she can also help in this matter)
2. Then the funds gets rerouted to Caisse Dejardins in Montreal
Their number is 514-281-2818, but those idiots are so useless. You will probably have to speak to a supervisor. If we all call about the same issue, something will be done. Their site is
http://www.desjardins.com/en/index.jsp
Also you have to push 9 for menus in english