I sent my toshiba laptop computer to portablecomputer.com
on june 27 2005 and have nothing but headaches ever since. Do not deal with this company if at all possible. I want to expose this company. The owner WF is a crook. I called him prior to sending my computer for a repair of the LCD due to a cracked screen. He said he had the part and would have it back to me in about a week or so. so I waited 2weeks. I called to check on the progress. he said that he had to order the part. so i waited somemore. I called numerous times. He keep saying he was going to get the part. He finally got the part. He said he was going to install it and send it a few days later. I waited at this point it is now a month later. I called he said he sent it out. I waited another couple of days and no package. I called him back he said he was going to send me a tracking # through email. Well I waited for that too. Still no package no tracking #. Finally one day I played dumb figuring he is probably stringing others along and most liars cant keep their storys straight. I asked him about my computer and he said he is going to send it out. SO, now I am back to square one. I tell him he has had my computer for almost 2 months and he says its fixed but he still has it. He assures me that he will send it out on the following monday. Why not that day I have no Idea but I say ok. So I call him monday asking for a tracking # believe it or not he gives me one. I was amazed I thought finally its over. NOT so fast. I check UPS.COM their mail carrier for and low and behold the tracking # is invalid. so I call him again. he said that he will check UPS and find out what went wrong. I call back he says yep its a wrong #. They cant locate MY computer and he said he is going to make sure they sent it out. I called him 4 times in one day. the last time I talked to him he said he wasnt leaving his shop until he finds my computer. Also he said that he is going to come up with something he doesnt want to beat around the bush with this anymore. I have tried to call him the last 3 days but now he wont answer the phone. I contacted the California Electronice and repair licencing board and also The BBB in Sacramento. I am hoping for some action through them. I sent other emails out to other unsatisfied customers that have dealt with this company. They have been really helpful. I just want to be done with this already. send back my computer and give me back my $395
DONT DO BUSINESS WITH PORTABLECOMPUTER.COM YOU COULD BE NEXT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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