Getting unhappy with newegg rant

[Monsterhunter]

My first time experence with newegg is starting to leave a bad taste in my mouth.
Back near the end of Jan 2005 I was geting ready to build a new rig. a lot of people told me to go with newegg over who I usally use. Right. Machine got built, was a happy person, saved almost $200.00 from newegg compared to my where I usally shop online.
2 week July 2005, 530 PSU rear fail blade decided to fail, RMA it and a week later I had a replacement. Happy, Happy, so I thought.. Wrong type of 530 psu was sent, too small in size, (meaning it would slide right thought the psu hole in my dragon full tower, inch or so smaller} no sata connector, no extra 12 volt, main power plug was not the type I need for my abit lga 775 board, psu was wired for the older P4 boards. called them, custemor service seemed lost as to why I was unhappy and wanted to rma this one
RMA the the one they sent that was not correct, newegg recived it at 5 AM 27 July and was signed for by a M. Wong. today is 01 Aug 2005 @ 2115 hrs and I have not heard a thing from newegg.
Yes I know it takes a couple days to procsess the incoming items. I am on step 1 still. meaning they say the have not recived it yet.
Note: The power supply I bought orginaly in Jan is still in stock, and was when I did the first rma, I have no clue why they sent a totaly different one as a replacment.
So been without a machine since the first rma, my girlfriend is getting feed up with me asking to borrow her notebook all the time, which is what I have tonight.
So 02 Aug I am ordering a unit from pc power and cooling and calling newegg and tell them to stick it, but in a nicer way, and take the $80.00 as a lost on the 530 unit from them.
One guy I spoke to told me they would charge me a 50% restocking fee if I didn't want the psu I was going to rma back. what the heck? And this was on the wrong one that they had sent me in the first place.
I probley will not be able to repley to my posting for a while, as my girlfriend just called and she's on her way over to pick up her notebook, she's unhappy, as she can not Mirc as I have her machine, I don't really blame her one bit.
sigh......

[videobruce]

I have ordered from them twice with no problems.
Though it was nicer when they included shipping for free.
My biggest beef is you can't talk to anyone BEFORE the sale!

[Monsterhunter]

02 Aug 2005 Update:

I called today and spoke with Nichcolas x209, he was very helpfull and understanding. He relized how upset I was and we canceled the RMA and he put it in as a refund instead, He said it will take about 3 - 5 business days for the credit to show up on my mastercard.
Thank you Nichcolas.